Coordinator, Procurement Performance & Business Operations

Canadian Blood Services; Ottawa; Hybrid; CAD 65,000 - 77,000; Full time

Benefits offered by this job

4 weeks' vacation

Annual performance award up to 5%

Comprehensive health, dental andVision

Defined benefit pension plan

Employee discounts, wellness program,

Job summary

Canadian Blood Services is seeking a Regular full-time Coordinator, Procurement Performance & Business Operations to join the Procurement team in Ottawa. You will own departmental performance reporting, build KPI dashboards, and support governance and executive reporting to enable data-driven decisions.

You will work with internal stakeholders to enhance processes, manage supplier agreements, and deliver timely insights for decision-makers at the executive and board levels.

Qualifications

• Strong analytical and data interpretation skills with the ability to translate complex data into insights.
• Excellent organizational and time management skills for multiple priorities and governance timelines.
• Proven ability to support executive reporting, briefing materials, and presentation development.
• Effective written and verbal communication for diverse executive audiences.
• Experience in process improvement, workflow optimization, and continuous improvement initiatives.
• Knowledge of procurement processes, supplier performance management, and governance frameworks is an asset.
• Strong PowerPoint and presentation skills.

Responsibilities

• Develop and maintain procurement KPI dashboards and reporting frameworks.
• Support the Director and Procurement team with governance, compliance, and executive reporting.
• Coordinate onboarding and alignment of departmental priorities with stakeholders.
• Translate data into executive and board-level insights for decision-making.

Skills

Analytical thinking

Data interpretation

Organization

Time management

Executive reporting

Communication (written & verbal)

Process improvement

Procurement knowledge

Governance

PowerPoint skills

Job description

Coordinator, Procurement Performance & Business Operations

Location: Ottawa, ON, CA, K1G 4J5

This role requires a minimum of 40% on-site presence. Additional on-site work may be required based on business needs. On-site expectations are subject to change and may be adjusted on a temporary or permanent basis.

Job posting ID: 9341

Employment status: Regular full-time

Position's anticipated start date:2026-11-09

Salary/Rate of pay:$65,100 - $76,600

Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, the work we do connects people and changes lives — including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About the role

Canadian Blood Services is looking for a Regular full-time Coordinator, Procurement Performance & Business Operations to join our dynamic Procurement team.

The Coordinator, Procurement Performance & Business Operations is responsible for supporting the effective management of Procurement operations through ownership of departmental performance reporting, development of KPI dashboards, executive reporting coordination, and business operations support.

The role acts as a key resource to the Director and Procurement team, enabling data-driven decision-making, standardized processes, and effective governance practices.

This position works collaboratively with internal stakeholders to develop reporting frameworks, enhance business processes, and ensure the timely and accurate delivery of materials supporting executive and committee oversight.

Drawing on strong organizational and stakeholder management skills, you will oversee the execution, tracking, compliance, and record management of supplier agreements.

Leveraging analytics and reporting expertise, you will develop Procurement KPI dashboards and deliver insights to support decision-making, performance monitoring, and continuous improvement.

Channeling your experience in data storytelling, reporting, and governance, you will translate complex data into compelling executive and board-level insights that drive strategic decision-making.

Utilizing coordination and relationship-building expertise, you will manage operational, administrative, and onboarding activities while driving timely execution of departmental priorities and stakeholder engagement.

• You will build strategic supplier partnerships that drive procurement performance, operational excellence, and continuous improvement.
• You will champion document governance, compliance, and process improvements to enhance quality and efficiency.

Desired education and skills

• Strong analytical and data interpretation skills, with the ability to translate complex data into meaningful insights and recommendations.
• Excellent organizational and time management skills, with the ability to manage multiple priorities, deadlines, and governance timelines.
• Proven ability to support executive reporting, briefing materials, and presentation development with a focus on clarity and storytelling.
• Effective communication skills (written and verbal), with the ability to tailor messaging for diverse audiences, including senior leadership.
• Demonstrated experience in process improvement, workflow optimization, and continuous improvement initiatives.
• Knowledge of procurement processes, supplier performance management, and governance frameworks is considered an asset.
• Strong Power Point and presentation skills.

What we offer you

• 4 weeks' vacation.
• Annual performance award up to 5%.
• Comprehensive group health, dental and vision benefits for you and your family.
• Defined benefitpension plan.
• Employee discounts, wellness program, professional resources.

What you can expect

• This role will work in a hybrid environment with requirements to be onsite at 1800 Alta Vista Dr, Ottawa, Ontario 40% of the time/days of the week with mandatory days being Monday and Tuesday, unless otherwise required.
• Shifts/hours - Monday to Friday. 37.5 hours per week, 7.5 hours per day.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add [e-mail] and [e-mail] to your safe senders list.

Applicants who require accommodation should discuss their needs with us.