Coordinator – Little Owls

Head Inc.; Quebec; On-site; CAD 42,000 - 64,000; Full time

Job summary

Destination Owl's Head is seeking a Little Owl Program Coordinator to oversee youth ski programs and support instructors on-site. You will lead with a positive approach, ensuring structured, safe, and engaging sessions that help children grow with confidence and joy.

You will train new instructors, evaluate performance, manage daily operations, and answer families with a calm, professional demeanor on the mountain.

Qualifications

• Functional proficiency in French and English.
• Ability to evaluate instructors and students.
• Positive leadership and the ability to inspire others.
• Educational Approach and Commitment to Quality.
• Team spirit and strong interpersonal skills.
• Sense of priorities and adaptability.
• Commitment to the development of instructors.
• Ability to work standing up and outdoors.

Responsibilities

• Coordinate the smooth running of the Little Owl program and daily activities.
• Supervise, guide, and support instructors in their professional development.
• Participate in training of new instructors and lead pre-season training day.
• Manage groups, changes, delays, absences, and adjustments for activities.
• Conduct instructor and student evaluations on-snow and theory.
• Ensure safety, development, and well-being of children during activities.
• Answer parents' questions and provide a reassuring, professional experience.
• Ensure compliance with educational standards, procedures, and safety standards.
• Collaborate with team leader for high-quality customer experience.

Education

AMSC Level 1 Certification and Experience

Job description

You have the perfect playground to come up with, coordinate, and bring to life programs that will get the mountain buzzing all season long!

Recognized as a leader in sustainable development and tourism in Canada, Destination Owl's Head is an organization where people, the environment, and the community are at the heart of every decision.
Working with us means thriving in an environment that values commitment, employee well-being, and sustainable development.
Together, we are building a destination we are proud of - today and for future generations.

YOUR PLAYGROUND

As a coordinator for the Little Owls, you play a key role in overseeing programs for young children and supporting the instructors in your sector. Through your positive leadership, educational approach, and organizational skills, you help ensure the quality of the programs, the development of young skiers, and the smooth running of daily operations.
Working on the ground, you support instructors in their professional development, guide families through their experience, and ensure a structured, caring, and safe environment where every child can grow with confidence, enjoyment, and pride.
Your primary mission: to create a safe, reassuring, and stimulating learning environment where young skiers, parents, and instructors enjoy a positive and memorable experience on the mountain.

PRINCIPAL RESPONSIBILITIES

Under the supervision of the Ski School and Rental Team Leader, the Little Owl Program Coordinator is responsible for:

• Coordinate the smooth running of the Little Owl program and ensure the smooth operation of daily activities in your sector;
• Supervise, guide, and support the instructors in their professional development and on-site work;
• Participate in the training of new instructors and lead the training day prior to the start of the programs;
• Manage groups, changes, delays, absences, and any adjustments necessary for the smooth running of activities;
• Conduct instructor evaluations (on-snow and theoretical) as well as student evaluations;
• Ensure the safety, development, and well-being of children throughout all activities;
• Answer parents' questions and follow up as needed to provide a reassuring and professional experience;
• Ensure compliance with educational standards, operational procedures, and safety standards;
• Collaborate with the team leader to ensure a seamless, high-quality customer experience.

Equity, diversity and inclusion.

At Destination Owl's Head, we believe that the diversity of our community is what makes our workplace truly unique. We foster an inclusive environment where everyone can thrive and fully contribute to our collective success. We openly welcome all applications, regardless of age, gender, ethnicity, identity, or personal situation.

• AMSC Level 1 Certification and Experience
• Ability to evaluate instructors and students
• Functional proficiency in French and English
• Positive leadership and the ability to inspire others
• Educational Approach and Commitment to Quality
• Team spirit and strong interpersonal skills
• Sense of priorities and adaptability
• Commitment to the development of instructors
• Ability to work standing up and outdoors