Coordinator – Little Owls

Head Inc.; Mansonville; On-site; CAD 42,000 - 64,000; Full time

Job summary

Destination Owl’s Head is seeking a Little Owl Program Coordinator to oversee the youth ski program and support instructors. You will lead with a positive educational approach, ensure safety, and deliver a high-quality experience for children and families on the mountain.

Fluency in French and English, AMSC Level 1 Certification, and strong leadership are required. This on-site role involves standing outdoors and collaborating with the Ski School team to maintain program quality throughout the

Qualifications

• Fluency in French and English required.
• Proven ability to evaluate instructors and students.
• Experience leading and coordinating youth ski programs.
• Commitment to high-quality educational experiences.
• Team spirit and strong interpersonal skills.

Responsibilities

• Coordinate the smooth running of the Little Owl program and ensure daily activity operations.
• Supervise, guide, and support instructors in their professional development and on-site work.
• Participate in training of new instructors and lead training days.
• Manage groups, schedule changes, delays, absences and adjustments for activities.
• Conduct instructor and student evaluations (on-snow and theoretical).
• Ensure safety, development and well-being of children throughout activities.
• Answer parents’ questions and provide a reassuring, professional experience.
• Ensure compliance with educational standards, procedures and safety standards.
• Collaborate with the team leader to ensure a seamless, high-quality customer experience.

Skills

Bilingual (FR/EN)

Leadership

Instructor evaluation

Educational approach

Interpersonal skills

Prioritization

Instructor development

Outdoor mobility

Education

AMSC Level 1 Certification

Job description

You have the perfect playground to come up with, coordinate, and bring to life programs that will get the mountain buzzing all season long!

Recognized as a leader in sustainable development and tourism in Canada, Destination Owl’s Head is an organization where people, the environment, and the community are at the heart of every decision.
Working with us means thriving in an environment that values commitment, employee well-being, and sustainable development.
Together, we are building a destination we are proud of – today and for future generations.

YOUR PLAYGROUND

As a coordinator for the Little Owls, you play a key role in overseeing programs for young children and supporting the instructors in your sector. Through your positive leadership, educational approach, and organizational skills, you help ensure the quality of the programs, the development of young skiers, and the smooth running of daily operations.
Working on the ground, you support instructors in their professional development, guide families through their experience, and ensure a structured, caring, and safe environment where every child can grow with confidence, enjoyment, and pride.
Your primary mission: to create a safe, reassuring, and stimulating learning environment where young skiers, parents, and instructors enjoy a positive and memorable experience on the mountain.

PRINCIPAL RESPONSIBILITIES

Under the supervision of the Ski School and Rental Team Leader, the Little Owl Program Coordinator is responsible for:

• Coordinate the smooth running of the Little Owl program and ensure the smooth operation of daily activities in your sector;
• Supervise, guide, and support the instructors in their professional development and on-site work;
• Participate in the training of new instructors and lead the training day prior to the start of the programs;
• Manage groups, changes, delays, absences, and any adjustments necessary for the smooth running of activities;
• Conduct instructor evaluations (on-snow and theoretical) as well as student evaluations;
• Ensure the safety, development, and well-being of children throughout all activities;
• Answer parents’ questions and follow up as needed to provide a reassuring and professional experience;
• Ensure compliance with educational standards, operational procedures, and safety standards;
• Collaborate with the team leader to ensure a seamless, high-quality customer experience.

Equity, diversity and inclusion.

At Destination Owl’s Head, we believe that the diversity of our community is what makes our workplace truly unique. We foster an inclusive environment where everyone can thrive and fully contribute to our collective success. We openly welcome all applications, regardless of age, gender, ethnicity, identity, or personal situation.

Interested in this opportunity?

• AMSC Level 1 Certification and Experience
• Ability to evaluate instructors and students
• Functional proficiency in French and English
• Positive leadership and the ability to inspire others
• Educational Approach and Commitment to QualityTeam spirit and strong interpersonal skills
• Sense of priorities and adaptability
• Commitment to the development of instructors
• Ability to work standing up and outdoors