Coordinator, Housekeeping Services

Fraser Health; Burnaby; Hybrid; CAD 49,000 - 70,000; Full time

Job summary

Fraser Health in Burnaby, BC seeks a Relief Full Time Coordinator, Housekeeping Services to manage day-to-day housekeeping operations and staff at the designated site. The role runs until October 2028 or return of the incumbent.

The position supports service delivery focused on patients and families, with involvement in policy, budgeting, and quality assurance in a dynamic health care setting.

Qualifications

• Diploma in Business Administration or related field with healthcare experience
• Minimum three years of related healthcare environment experience
• Experience leading housekeeping staff and operations

Responsibilities

• Administers housekeeping staff within designated site, coordinating recruitment, schedules, and evaluations
• Develops evaluation criteria for housekeeping services and aligns with organizational needs
• Implements and monitors Housekeeping Services policies and procedures
• Manages operating budget for the area; analyzes variances and suggests adjustments
• Maintains interdepartmental relationships to ensure service quality and issue resolution
• Monitors quality assurance; supports audits (visual, ATP, UV marker, hand hygiene)
• Interprets and administers collective agreements; assists with grievances and hearings as required
• Ensures compliance with Fraser Health policies including infection control and safety
• Participates in committees and working groups as required

Skills

Leadership

Organization

Communication

Adaptability

Regulatory knowledge

Computer literacy

Physical ability

Education

Diploma in Business Administration

Job description

Salary The salary range for this position is CAD $35.36 - $50.83 / hour

Job Summary

We are hiring a Relief Full Time Coordinator, Housekeeping Services to join our team in Burnaby, B.C. This position will be available until October 2028 or the return of incumbent.

A career with Fraser Health will offer you the opportunity to be a part of a dedicated team of professionals in a dynamic and rewarding health care environment. We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.

Important to know

Before we can finalize any offer of employment, you must:

• Confirm you are legally entitled to work in Canada

We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Coordinator, Housekeeping Services, is responsible for the day-to-day operations of housekeeping services and staff within designated site. Participates in program and service delivery, planning, implementation and evaluation. Participates in the monitoring, analysis and reporting of quality assurance and control imperatives for housekeeping services. Coordinates the implementation of new systems, initiatives, policies and procedures. Participates on various committees as required.

Responsibilities

1. Administers housekeeping service staff within designated site by coordinating recruitment and hiring, establishing schedules and work assignments, determining training and orientation requirements, overseeing and monitoring performance evaluations, taking corrective action when necessary up to and including dismissal.
2. Participates in the development of evaluation criteria for newly developed and/or on-going housekeeping services. Provides input into organizational structures to ensure the operational needs of designated site are reflected.
3. Provides input into the development and implementation of Housekeeping Services policies and procedures. Coordinates the implementation of new and/or revised policies and procedures, and monitors compliance.
4. Participates in the planning and management of operating budget for assigned area. Ensures efficient utilization of financial resources. Completes variance analyses of the allocated budget and reports significant variances. Makes recommendations for budgetary adjustments.
5. Promotes sound interdepartmental relationships through effective communication with user departments to maintain and/or improve services, facilitate consensus and resolve issues.
6. Participates in the monitoring, analysis, and reporting of quality assurance and control imperatives for housekeeping services. Assists in implementing, managing and conducting audit programs such as visual, observational, ATP, UV marker, hand hygiene, etc. Analyzes audit data with Manager and assists with the development and follow-up actions as required.
7. Interprets and administers collective agreements. Participates in the investigation of, and response to grievances and routine, confidential employee issues, and participates in Third Party hearings as required.
8. Ensures staff and department in compliance with all relevant FH policies and procedures (i.e. infection control, health and safety).
9. Participates on committees and working groups as required.

Qualifications

Education and Experience

Diploma in Business Administration or a related discipline, plus a minimum three (3) recent related experience in a healthcare environment; or an equivalent combination of education, training and experience.

Competencies

LEADS Capabilities: Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Demonstrated ability to lead, organize and problem solve.
• Demonstrated ability to communicate effectively, both verbally and in writing.
• Demonstrated ability to function effectively in a highly dynamic environment.
• Demonstrated ability to be effective in an environment subject to continuous change.
• Working knowledge of applicable regulations, legislation and collective agreements.
• Computer literacy with word processing, spreadsheets and database programs.
• Physical ability to carry out the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.