Coordinator, Housekeeping Services

Fraser Health; New Westminster; On-site; CAD 49,000 - 70,000; Full time

Job summary

Fraser Health is hiring a Full Time Coordinator, Housekeeping Services for Royal Columbian Hospital in New Westminster, BC. You will oversee day-to-day housekeeping operations, schedule staff, and support delivery of safe, clean patient environments.

This role requires a Diploma in Business Administration or related field and at least three years of healthcare experience. Strong communication, problem-solving, and ability to adapt to a dynamic health-care setting are essential.

Qualifications

• Diploma in Business Administration or related discipline with healthcare experience.
• Equivalent education/training can be considered.
• Strong communication and problem-solving abilities.

Responsibilities

• Coordinate recruitment, scheduling and training for housekeeping staff.
• Develop evaluation criteria and ensure operational needs are met.
• Develop and implement housekeeping policies and procedures.
• Assist in operating budget planning and variance analysis.
• Maintain interdepartmental relationships to improve services.
• Monitor quality assurance and audit housekeeping processes.
• Interpret collective agreements and respond to employee issues.
• Ensure compliance with Fraser Health policies including infection control.
• Participate in committees and working groups as required.

Skills

Leadership

Communication

Adaptability

Change management

Regulations knowledge

Computer literacy

Physical ability

Education

Diploma in Business Administration

Job description

Salary

the salary range for this position is CAD $35.36 - $50.83 / hour

Job Summary

We are hiring a Full Time Coordinator, Housekeeping Services to join our team at Royal Columbian Hospital in New Westminster, B.C.

A career with Fraser Health will offer you the opportunity to be a part of a dedicated team of professionals in a dynamic and rewarding health care environment. We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.

Important to know

• Confirm you are legally entitled to work in Canada

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Coordinator, Housekeeping Services, is responsible for the day-to-day operations of housekeeping services and staff within designated site. Participates in program and service delivery, planning, implementation and evaluation. Participates in the monitoring, analysis and reporting of quality assurance and control imperatives for housekeeping services. Coordinates the implementation of new systems, initiatives, policies and procedures. Participates on various committees as required.

Responsibilities

1. Administers housekeeping service staff within designated site by coordinating recruitment and hiring, establishing schedules and work assignments, determining training and orientation requirements, overseeing and monitoring performance evaluations, taking corrective action when necessary up to and including dismissal.
2. Participates in the development of evaluation criteria for newly developed and/or on-going housekeeping services. Provides input into organizational structures to ensure the operational needs of designated site are reflected.
3. Provides input into the development and implementation of Housekeeping Services policies and procedures. Coordinates the implementation of new and/or revised policies and procedures, and monitors compliance.
4. Participates in the planning and management of operating budget for assigned area. Ensures efficient utilization of financial resources. Completes variance analyses of the allocated budget and reports significant variances. Makes recommendations for budgetary adjustments.
5. Promotes sound interdepartmental relationships through effective communication with user departments to maintain and/or improve services, facilitate consensus and resolve issues.
6. Participates in the monitoring, analysis, and reporting of quality assurance and control imperatives for housekeeping services. Assists in implementing, managing and conducting audit programs such as visual, observational, ATP, UV marker, hand hygiene, etc. Analyzes audit data with Manager and assists with the development and follow-up actions as required.
7. Interprets and administers collective agreements. Participates in the investigation of, and response to grievances and routine, confidential employee issues, and participates in Third Party hearings as required.
8. Ensures staff and department in compliance with all relevant FH policies and procedures (i.e. infection control, health and safety).
9. Participates on committees and working groups as required.

Qualifications

Education and Experience

Diploma in Business Administration or a related discipline, plus a minimum three (3) recent related experience in a healthcare environment; or an equivalent combination of education, training and experience.

Competencies

LEADS Capabilities:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Demonstrated ability to lead, organize and problem solve.
• Demonstrated ability to communicate effectively, both verbally and in writing.
• Demonstrated ability to function effectively in a highly dynamic environment.
• Demonstrated ability to be effective in an environment subject to continuous change.
• Working knowledge of applicable regulations, legislation and collective agreements.
• Computer literacy with word processing, spreadsheets and database programs.
• Physical ability to carry out the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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