COORDINATOR, CUSTOMS

Titanium Logistics, Inc.; Bolton; On-site; CAD 50,000 - 55,000; Full time

Job summary

Titanium Transportation Group in Bolton, ON is seeking a Customs Coordinator to ensure accurate document preparation for end-to-end freight clearances. You will generate manifests and manage electronic clearance processes while coordinating with drivers, dispatchers, brokers, and CBP/CBSA authorities.

Ideal candidates have at least 1 year in transportation, a post-secondary diploma, strong English communication, and proficiency in MS Office and customs systems.

Qualifications

• Minimum 1 year experience in Transportation industry.
• Post secondary diploma/certification required.
• Strong written and verbal English communication.
• Proficient in Microsoft Office Suite.
• Experience with customs clearance processes and related documents.

Responsibilities

• Prepare documents for freight clearances and ensure accuracy.
• Generate manifests and clearance documents using electronic systems.
• Communicate with drivers, dispatchers, and brokers to resolve issues.
• Submit clearance requests to Customs Brokers and maintain records.
• Maintain shipper/consignee profiles and update internal software.

Skills

English communication

MS Office

TMW

BorderConnect

CBSA ACI Portal

CBP ACE Portal

Education

Post secondary diploma/certification

Tools

TMW

BorderConnect

CBSA ACI Portal

CBP ACE Portal

MS Office

Job description

Bolton Terminal (Head Office)
32 Simpson Rd
Bolton, ON L7E1G9, CAN

Description

About the Role

The Customs Coordinator, reporting to the Customs Manager, is a pivotal member of the Customs team who brings accuracy to the completion of document preparation. As a member of the operations team, our Customs Coordinator must be able to meet deadlines and communicate clearly with internal and external clients to ensure the correct documents are received, created and delivered for end-to-end freight clearances. The ability to easily identify key information from a BOL and Customs Invoices to accurately generate customs documents promptly with accuracy is essential to the success of the team.

Job Duties and Responsibilities

• Development of documents such as manifests, PAPS/PARS, ACE/ACI
• Utilizing electronic customs systems to generate clearance manifests for cross-border shipments (border connect CBSA ACI Portal and CBP Ace Portal)
• Communicate with Drivers, Dispatchers, Customs Brokers, CBP (US and Border Protection), and CBSA to resolve customs related issues
• Arrive and Export Customs bonds electronically
• Submit clearance requests to Customs Brokers
• Ensure accurate record retention (Synergize) and update internal software accurately
• Creating and updating Shipper, and Consignee profile records

What's In It for You?

• Competitive compensation with a salary range of $50,000–$55,000 annually
• Comprehensive extended benefits package, including Health, Dental, and Paramedical coverage
• Real career growth opportunities with an industry‑leading trucking company — we proudly promote from within
• Straight afternoon shift (8 am-4:30 pm) for consistent scheduling
• Minimum 1 year experience of Transportation industry experience required
• Experience with TMW an asset
• Experience with BorderConnect, CBSA ACI Portal. CBP ACE Portal an
• Strong communication skills, both written and verbal in English
• Exceptional level of organizational skills
• Post secondary diploma/ certification
• Experience with customs clearances processes and relevant documents
• Proficient use of Microsoft Office Suite (Outlook, Teams, Excel, Word, PowerPoint
• Professionalism, punctuality and a high level of organization is required
• Ability to perform well under pressure and uphold organizational values.
• Proven ability to work in a fast-paced environment.
• Ability to administratively verify and process documentation for the creation of supporting documentation
• In- office environment
• Overtime as needed

Company Profile:

Titanium Transportation Group is a leading North American freight transportation company specializing in tech-forward trucking operations and logistics brokerages services throughout Canada and the United States. Our specialties are truckload, dedicated, and cross-border, along with comprehensive logistics and warehousing solutions for a wide range of industries.

Our focus on customer excellence, safety and innovation set Titanium apart and we are proud to have earned out place among Canada’s Fastest-Growing Companies by Canadian Business, and as one of America’s Fastest-Growing Companies by the Financial Times. We are also proud to rank among Today’s Trucking Top 100 Fleets.

Our team of over 1,300 professionals operate from over 15 strategic locations. We are committed to meeting our clients’ evolving supply chain needs while driving growth and success. Join us at Titanium, where innovation and opportunity pave the way for a bright future in freight transportation and logistics.

Titanium Transportation Group Inc. is committed to providing accommodation throughout the recruitment process for individuals with disabilities, in line with the Accessibility for Ontarians with Disabilities Act. If you need accommodation, reach out to our HR team and we'll work with you to understand what is needed.

We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.