COORDINATOR, ACADEMIC PROGRAMS (BAND LEVEL 7)

Memorial University of Newfoundland; San Juan de Terranova; On-site; CAD 56,000 - 84,000; Full time

Job summary

Memorial University of Newfoundland's School of Social Work seeks a Coordinator, Academic Programs (Band 7) for a 1-year contract. Reporting to the Manager, Academic Programs, the role supports undergraduate and graduate programs, admissions, and course administration including audits and degree checks.

The position requires a minimum of three years of administrative experience in a post-secondary setting and a bachelor's degree in Social Work; familiarity with OnBase and Banner is an asset.

Qualifications

• A minimum of three years of administrative experience in a post-secondary academic environment.
• Undergraduate degree in Social Work or a related discipline is required; or an equivalent combination of experience and training.
• Knowledge of university academic regulations and familiarity with the School of Social Work’s regulations; experience with university systems such as OnBase and Banner is an asset.

Responsibilities

• Coordinate undergraduate and graduate program admissions and course administration.
• Respond to inquiries from prospective and current students about BSW, MSW, and PhD programs.
• Prepare course audits, support student registration, and manage course change forms.
• Oversee academic requests, appeals, transfer credit, degree audits, and leaves of absence.
• Develop recruitment initiatives and coordinate information sessions and events.

Skills

Administrative experience

Regulatory knowledge

Communication skills

Education

Bachelor's degree in Social Work

Tools

OnBase

Banner

Job description

COORDINATOR, ACADEMIC PROGRAMS(BAND LEVEL 7)

School of Social Work

(1-Year Contractual Position)

The University will consider applications from qualified permanent staff who may be interested in a secondment, subject to departmental approval

DUTIES

Reporting to the Manager, Academic Programs, the Coordinator, Academic Programs will be involved in the operation of the School of Social Work’s undergraduate and graduate academic programs. Duties include participating in and supporting various undergraduate and graduate program committees; coordinating undergraduate and graduate program admissions; responding to BSW, MSW, and PhD program-related inquiries from prospective and current students; coordinating course administration, including preparing course audits, supporting student registration, and coordinating course change forms; coordinating deferred exams, incomplete grades, and re-reads; overseeing academic requests and appeals; facilitating the transfer credit process; interpreting the University Calendar and providing academic advice, including conducting degree audits and coordinating leave of absence requests, course load waivers, and program withdrawals; preparing promotional and application materials for the BSW, MSW, and PhD programs as appropriate; developing recruitment initiatives to increase awareness and interest in all Social Work academic programs through information sessions, high school visits, and MUN community events, and liaising with the Office of Student Recruitment as required; identifying concerns and developing retention initiatives to support student success; collaborating with Field Education Coordinators to address student concerns and issues arising in field education; coordinating various academic events such as orientation and the Scholarships Ceremony; advising and providing direction to student volunteer teams; updating the undergraduate and graduate student handbooks; coordinating the scholarships and awards process; compiling various program-related statistics; updating the website and other social media outlets as needed; and performing other related duties as required.

QUALIFICATIONS

A minimum of three years of administrative experience in a post-secondary academic environment; completion of an undergraduate degree in Social Work or a related discipline is required; or an equivalent combination of experience and training may be considered. Knowledge of University academic regulations, policies and procedures; familiarity with the School of Social Work’s academic regulations; and experience with university systems, including OnBase and Banner, are considered assets.

SALARY $55,865 - $83,793 per annum (Management and Professional)

CLOSING DATE September 17, 2026 by 5:00 p.m. NST

Memorial University is committed to employment equity and diversity and encourages applications from all qualified candidates, including women; 2SLGBTQIA+ people; persons whose gender identity or gender expression is nonbinary or otherwise not cisgender; Indigenous peoples; racialized people; Black persons; and persons with disabilities. Memorial is committed to providing an inclusive learning and work environment.

If there is anything we can do to ensure your full participation during the application process, please contact [e-mail] directly and we will work with you to make appropriate arrangements.

The personal information requested in your application is collected under the authority of the Memorial University Act (RSNL 1990 c M-7) for the purpose of identifying and recruiting candidates; assessing applicant qualifications; and maintaining records pertaining to the administration of employment with Memorial University of Newfoundland.

If you are a successful candidate, this information will form part of your permanent employment record and will be used for other activities related to the employment process. This information may be disclosed to government departments and agencies as legally required; and to third party service providers, as necessary to administer programs and activities.

If you have any questions about the collection, use and disclosure of the information on this form, please contact MyHR, Department of Human Resources, at [e-mail].

Please be advised that we are unable to provide updates on current competitions.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.