Coordinator

Lookout Housing and Health Society; Vancouver; Hybrid; CAD 76,000 - 81,000; Full time

Job summary

Lookout Housing and Health Society in Vancouver is seeking a Coordinator to oversee daily operations of Lookout residential, shelter, and outreach programs. Under the Program Manager, you will ensure services meet goals and minimal-barrier standards while supporting budgeting, reporting, and compliance.

The role requires leadership, collaboration, and strong communication with internal teams and external partners, plus payroll and HR coordination.

Qualifications

• Post-secondary education in Social Services or comparable experience.
• Two years’ experience in the community social service sector.
• Experience with scheduling, payroll, budgeting and human resources.
• Demonstrated knowledge of income assistance, affordable housing and health resources.
• First Aid Training Certificate required and must pass a Criminal Record Check with Vulnerable Sectors Clearance.

Responsibilities

• Oversee daily operations of residential, shelter, and outreach programs.
• Maintain program goals and minimal barrier service delivery.
• Coordinate administration, documentation and reporting systems.
• Review policies and coordinate with community agencies and internal departments.
• Assist with hiring, scheduling, personnel administration and payroll records.
• Prepare reports and assist with budgeting, financial analysis and expenditures monitoring.
• Ensure compliance with health and safety standards and confidentiality requirements.
• Participate in management meetings and professional development activities.

Skills

Collaboration

Leadership

Program reporting

Time management

Communication

Education

Post-secondary education in Social Services

Job description

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Company: Lookout Housing and Health Society

Employment Status

Full Time -Permanent

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We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit www.lookoutsociety.ca

Location

First Place
8 minute walk from Pacific Central Station and Main-Street Science World Skytrain

Days and Hours of work

The schedule for this position is Monday through Friday 0900 - 1700
40 hour work week with an occasional requirement to work additional hours in order to meet deadlines.

$37.58per hour

Job Summary

The Coordinator assists in overseeing the daily operations of Lookout residential, shelter, and outreach programs. Under the direction of the Program Manager, this position provides operational oversight to ensure clientele receive pertinent services while supporting the Society's goals, philosophy, and minimal barrier approach. The Coordinator assists with personnel management, program administration, budgeting, financial reporting, and regulatory compliance, while maintaining effective communication with internal and external stakeholders and contributing to a safe, efficient, and client-centered service environment.

Respirator Fit Test Requirement

T his position requires successful completion of respirator fit testing, as Lookout is COR (Certificate of Recognition) certified and must comply with WorkSafeBC health and safety requirements. To ensure a proper respirator seal during fit testing and use, employees are required to be clean-shaven where the respirator seals against the face.

Job Duties

• Assist in overseeing, managing, and evaluating assigned residential, shelter, and outreach programs.
• Ensure program goals, philosophy, and minimal barrier service delivery are maintained.
• Coordinate the administration of assigned programs, including documentation and reporting systems.
• Review and enforce operating policies and procedures and recommend policy changes.
• Liaise with community agencies, government representatives, and internal departments to coordinate services.
• Assist with hiring, scheduling, personnel administration, and maintaining employee records.
• Maintain payroll records and ensure payroll transactions are accurate and submitted on time.
• Support staff development through in-services and continuing education programs.
• Prepare reports and assist with program planning, budgeting, financial analysis, and expenditure monitoring.
• Maintain financial records, including petty cash, donations, and service-related accounts.
• Ensure compliance with health and safety standards, policies, and applicable regulations.
• Maintain client privacy and confidentiality in accordance with organizational policies and legal requirements.
• Investigate complaints, address operational issues, and recommend appropriate action.
• Participate in management meetings, committees, and professional development activities.
• Perform other related duties as required.

Qualifications & Competence

• Post-secondary education, preferably in Social Services field, or comparable experience
• Two years’ experience working in the community social service sector
• Experience with scheduling, payroll, budgeting and human resources
• Demonstrated knowledge of income assistance, affordable housing and health resources
• A First Aid Training Certificate required and must pass a satisfactory Criminal Record Check with Vulnerable Sectors Clearance

Skills and Abilities

• Strong collaborative approach to delivering and developing programs and services.
• Proven ability to lead and work with a staff team in a unionized environment
• Demonstrated experience collecting program statistics and delivering reports.
• Strong time management skills with the ability to manage a workload with multiple priorities
• Effective communication and conflict resolution skills

Closing Date

Applications will be accepted until September 8, 2026 at 5:00 pm