Coordinated Access & Assessment Manager

BC Housing; Nanaimo; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading organization in housing services seeks a Coordinated Access & Assessment Manager based in Nanaimo, BC. This role involves comprehensive oversight of housing initiatives for vulnerable populations, ensuring effective collaboration among community partners. Ideal candidates will possess relevant educational backgrounds and extensive experience in social services and project management, along with strong leadership and communication skills to drive successful program outcomes.

Qualifications

• Considerable experience in community relations and leading housing programs.
• Sound knowledge of social issues such as homelessness and mental health.
• Ability to negotiate and resolve conflicts effectively.

Responsibilities

• Implement and oversee the Coordinated Access and Assessment initiative.
• Provide collaborative leadership to community partners in housing vulnerable populations.
• Ensure service delivery aligns with housing program principles.

Skills

Negotiation

Problem Solving

Leadership

Communication

Time Management

Interpersonal Skills

Education

Undergraduate degree in Public Administration, Business Administration, Social Work, Community Planning or relevant discipline

Tools

MS Office

Job description

The Coordinated Access & Assessment Manager is responsible for the implementation and ongoing oversight of the Coordinated Access and Assessment initiative within the region or assigned area of the province by providing collaborative leadership to multiple community partners and stakeholders in housing individuals who are homeless or experiencing chronic homelessness and those with multiple barriers in appropriate placements along the housing continuum. He / she / they provide leadership and advice as a resource for all partners involved in providing services and housing to a vulnerable population in multiple communities within the region / area, with a focus on supportive housing programs.

CANDIDATE PROFILE

The successful candidate will have the following :

EDUCATION & EXPERIENCE :

• Undergraduate degree in Public Administration, Business Administration, Social Work, Community Planning or other relevant discipline, including university level courses in social service delivery, business / partnership development and community relations
• Considerable experience at the community level in building relationships and providing leadership to partners and stakeholders inhousing the homeless or other diverse populations with complex social, health care and / or behavioural issues. Considerable experience in leading the implementation of housing related programs, identifying training needs and providing oversight to regional and stakeholder resources supporting program operation / delivery.
• Or an equivalent combination of education, training and experience acceptable to the Employer.

KNOWLEDGE, SKILLS AND ABILITIES :

• Considerable knowledge of the different types of mental health and / or addiction housing models
• Sound knowledge of BC Housing’s programs and services relating to homelessness
• Sound knowledge of current social issues including homelessness, mental illness and drug addiction, domestic violence, child protection and ageing
• Sound knowledge and awareness of Housing First principles
• Sound knowledge of government and non-profit agencies in the communities served, and the role of community health resources and other social services
• Effective negotiation, conflict resolution, problem solving and consensus building skills
• Effective planning, organizational and time management skills
• Effective leadership, communication and interpersonal skills
• Ability to establish and maintain constructive working relationships with housing providers, service providers, sector organizations, community groups, and government agencies and provide leadership in the resolution of issues
• Ability to effectively learn and provide training on related assessment tools and program policies
• Ability to effectively present program information, deliver training and provideconsultation services and crisis intervention
• Ability to independently plan, organize, and adapt to a changing workload
• Ability to lead, coach and motivate staff in a team setting.
• Proficient in the use of computer applications and software including MS Office (Word, Excel, PowerPoint)
• Ability to travel 25% of the time and work periodic evenings. For positions outside of the Lower Mainland, extensive travel required. Valid BC Driver’s License.
• A criminal record check is required.
• Please note : Successful applicant(s) are subject to a satisfactory criminal record search and are required to maintain Security Clearance throughout their employment.
• Due to the nature of this role, a valid class 5 driver's license and satisfactory driving record is required.
• Due to the nature of this role, access to a reliable vehicle will be required.

Indigenous candidates are welcome to connect with an Indigenous team member in our organization to discuss the recruitment process and our workplace, please contactto arrange a call.

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Manager Assessment • VANCOUVER ISLAND - THIS POSITION IS LOCATED IN NANAIMO, BC