Who We AreFor more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.Mission StatementThe Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.Job Description:Position Purpose summary:To prepare and serve nutritious good tasting meals in an efficient and effective manner in accordance with food safety practices.SALARY : Per Collective AgreementTERMS : Casual, On-Call (0-37.5 hours/week)DAYS & TIME : Applicants must be available to work for a variety of shifts, including day, evening, overnight, weekend and statutory holidaysKEY Accountabilities:Clean and organize storerooms and coolers during shift, including putting deliveries and donations awayPlan and prepare meals in accordance with published service schedulesCompletely clean all work areas and equipment both during shift and before leavingFollow written and oral portioning guidelinesProvide direction to volunteers helping in the kitchenEnsure surplus food is properly cooled and stored at the end of the meal service and ensure food wastage is reducedReport in writing occurrences or problems with customers or others so that action can be taken and ensure supervisor is aware of customer feedback relating to meals and serviceMaintain discipline and order in the kitchen and in the dining room area. This is to be done firmly but respectfully and with assistance when neededRecord meal amounts and volunteers tickets for the shift workedComplete shift duties from posted shift lists and verbal instructionsEnsure that catering needs are met according to the posted lists and any verbal instructionsFill out food safety forms required for the shift workedFollow policy and procedures as outlined in manual and for each shiftReport all faulty kitchen equipment as quickly as possibleProvide sufficient preparation for the next days meal service, including pulling any needed items from the freezerIn the absence of a dishwasher and/or volunteer assistance:Maintains cleanliness of work area – garbage, floors, dishes, cutlery, pots and pans.Responsible in putting dishes back to their proper shelves.Maintain cleanliness of the plate rack, cup rack, equipment shelving, dishwasher, sinks and all the speed racks.Cleans all stainless steel after usage and mops floor when necessary.Polish and maintain silverware and other metal kitchen equipment.Performs all duties in a safe and efficient manner and maintains work are in a clean, orderly, and safe condition as per food safety plan.Maintain a high level of cleanliness at all times within the kitchen and storage area.To demonstrate compassion in the administration of policies and procedures and to support, where and when possible, the efforts of all residents and co-workers. Interactions with all peoples must be respectful, honest, and caring. Assertiveness is not to be construed as aggressiveness and mannerisms must reflect desired behavior. Employees are expected to take appropriate corrective action and report conditions which may negatively impact the facility’s fundamental values or physical assets.Performs other duties as assigned.Working Conditions:The incumbent’s work environment is typically in a kitchen in a ministry unit/social services facility.The incumbent will work under the following disagreeable conditions:Dealing with angry peopleVerbal abuseHot/Steamy environmentNoisyCrowded in some casesPressure with timelinesCuts, burns and entering freezersThe job incumbent may be exposed to the risk of moderate to sever injury or illness due to:Physical attacks by others (verbal)Exposure to toxic chemicalsMoving objectsSharp objectsElectrical hazardsInjury from liftingFalling on wet/slippery floorsCuts, burns and entering freezersEducation and Experience Qualifications:Education, Qualifications and Certifications:Grade 12 education or equivalentAdequate training in a restaurant type environmentRecognized cooking course certificateFoodsafe Level 1First Aid Level 1Experience and Skilled Knowledge RequirementsPrior related experience, including institutional kitchen experience or equivalent an asset.Inventory management of suppliesWorking in a team environment in a position of responsibility with minimum supervisionAbility to teach and supervise others in a non-threatening positive mannerAbility to accept coaching, education, and instruction of cooking techniques and constructive criticismStrong written and oral communication skills with ability to communicate well verbally with residents, customers, staff, and including interdepartmental staffAbility to serve people without judgement.Skills and CapabilitiesThe performance of the job requires frequent amount of standing manipulating foods and moderate amounts of lifting, cutting, chopping, carrying supplies and walking.The incumbent is required to lift up to 50 pounds.The performance of the job requires frequent attention to the preparation of food, reading recipes, adhering to safety procedures and regulations and occasionally ordering supplies.Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.Compensation:The target hiring range for this position is $23.43 to $23.68 with a maximum of $23.93.Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.