Contract Specialist (12 Month Contract)

KPMG Canada; Fredericton; Hybrid; CAD 54,000 - 81,000; Full time

Job summary

KPMG Canada is seeking a Contract Specialist to manage external resources across Canada. This role involves case management, process governance, and stakeholder collaboration, requiring strong communication skills and attention to detail. The position offers a competitive salary and the opportunity to work in a diverse environment.

Qualifications

• 3-5 years’ experience in case management or similar roles.
• Bilingual in English and French preferred.
• Experience with staffing agencies or contingent workforce is an asset.

Responsibilities

• Manage processes related to external resources across Canada.
• Facilitate intake conversations and provide training on vendor management systems.
• Lead process improvements and educate stakeholders on new policies.

Skills

Communication

Stakeholder Management

Attention to Detail

Organizational Skills

Proficiency with Technology

Education

College or University degree in a relevant field

Tools

MS Office

Vendor Management Systems (Flextrack, Beeline)

Job description

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Contingent Labour Office’s (CLO) mandate is to partner with the business to enable an expedited and customer-centric positive approach to engaging external resources, while balancing the commercial needs of the business with mitigating risk to the firm. This is achieved by:

1. Utilizing internal contingent workforce expert practitioners, who continuously expand their skills and remain up-to-date on market intelligence.
2. Acting as trusted advisors, to educate, challenge the status quo, and advise the business on creative solutions.
3. Delivering a customer-centric approach by minimizing administration efforts, anticipating needs, and actively collaborating with Hiring Managers to deepen relationships.

Location: Anywhere in Canada (virtual work opportunity, with 1-2 days in-office per month for meetings)

What You Will Do

Reporting to the Leader of the CLO, the Contract Specialist will manage processes related to external resources across Canada, handling over 1000+ external resources annually. Responsibilities include:

• Applying technical expertise to advise and support Hiring Managers in engaging external resources.
• Leveraging technology to optimize CLO processes and user experience.
• Ensuring documentation and processes are updated and optimized.

The role includes:

Case Management

• Promoting the CLO’s brand through a customer-centric approach.
• Facilitating intake conversations and providing training on vendor management systems.
• Gathering and assessing information for external resource setup and management.
• Conducting due diligence and maintaining stakeholder communication.
• Documenting information for reporting, compliance, and audits.

Process Governance

• Leading or contributing to process improvements and documentation.
• Educating stakeholders on new processes and policies.

What You Bring To The Role

• 3-5 years’ experience in case management or similar roles.
• Experience with staffing agencies, contract labor, or contingent workforce is an asset.
• Bilingual in English and French preferred.
• Excellent communication skills and stakeholder management ability.
• Attention to detail and ability to work in a fast-paced environment.
• Strong organizational skills and proficiency with technology, including MS Office and experience with vendor management systems like Flextrack or Beeline is an asset.
• College or University degree in a relevant field.

This position requires fluency in English, with support for English-speaking colleagues and stakeholders.

Compensation

The base salary range is $54,000 to $81,000, with potential bonus eligibility. Salary is determined based on location, skills, and qualifications. KPMG offers a comprehensive Total Rewards package.

Our Values: The KPMG Way

• Integrity — doing what is right
• Excellence — continuous learning and improvement
• Courage — thinking and acting boldly
• Together — respecting and drawing strength from diversity
• For Better — focusing on meaningful impact

KPMG is committed to diversity, inclusion, and providing accommodations throughout the recruitment process. If you require adjustments or accommodations, please contact our Employee Relations Service team.