Contract Digital Literacy Program Coordinator

COSTI; Brampton; Sur place; CAD 59 000 - 61 000; Plein temps

Résumé du poste

COSTI is seeking a full-time contract coordinator in Brampton to oversee the digital literacy program for Ontario Works clients in Peel Region. The role requires coordinating in-person and online classes, managing registrations and attendance, and supporting instructors with program delivery.

The position involves occasional evening work to support online sessions and travel across Peel Region. A community college diploma and strong organizational skills are essential.

Qualifications

• Diploma from a community college or equivalent.
• At least 6 months coordinating a skills training or digital literacy program.
• Ability to work flexible hours, including evenings.
• Strong coordination, organizational, interpersonal, and administrative skills.
• Proficiency with Outlook, Excel, and SharePoint on Windows.
• Clear written and spoken English; another language is an asset.
• Experience delivering information sessions virtually and in person.

Responsabilités

• Coordinate and oversee day-to-day delivery of the digital literacy program for Ontario Works clients in Peel Region.
• Plan, schedule, and manage in person and online digital literacy classes and workshops.
• Travel to various program sites across Peel Region to support in person course delivery, as required.
• Work occasional evenings to support online digital literacy classes and program delivery, as required.
• Conduct client intake, eligibility screening, and needs assessments to ensure appropriate placement and support.
• Maintain program waitlists, registrations, attendance records, and client files.
• Support clients with limited digital skills to access and use technology, including email, Teams, and online learning platforms.
• Coordinate, support, and provide guidance to Digital Literacy Instructors to ensure consistent, high-quality program delivery.
• Coordinate the distribution, tracking, and return of program devices.
• Lead outreach and promotion to support client recruitment and program awareness.
• Maintain relationships with internal and external partners to support referrals and service coordination.
• Ensure accurate collection, entry, and maintenance of client and program data in CIS and SharePoint.
• Monitor program performance, outcomes, attendance, and participant feedback, and implement improvements as needed.
• Assist with the preparation of funder reports and supporting documentation.
• Perform other related duties as required to support program delivery and funder expectations.

Connaissances

Coordination

Organizational skills

Interpersonal skills

Administrative skills

Leadership

Communication skills

English proficiency

Training delivery (virtual/in-person)

Formation

Community College diploma or equivalent

Outils

Outlook

Excel

SharePoint

Description du poste

COSTI is seeking a full-time contract coordinator in Brampton to oversee the digital literacy program for Ontario Works clients in Peel Region. The role requires coordinating in-person and online classes, managing registrations and attendance, and supporting instructors with program delivery.

The position involves occasional evening work to support online sessions and travel across Peel Region. A community college diploma and strong organizational skills are essential.