Contract Account Manager

GreenShield; Toronto; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Health and dental coverage

Retirement savings

Paid time off

Well-being support (up to $10,000/year

Competitive time off policy

Job summary

GreenShield is seeking an Account Manager for a 12-month contract in Canada, reporting to the Director of Growth & Client Service. You will manage client meetings, renewals, plan amendments, and product promotions, while building advisor relationships and driving profitability and retention.

The role requires underwriting knowledge, strong sales and service experience, and excellent communication. Travel is required; LLQP designation may be pursued.

Qualifications

• Experience as an Account Executive, Consultant or Account Manager in the health benefits or related sector.
• Post-secondary degree or diploma in Business, Commerce or a related discipline.
• Knowledge and experience with underwriting.
• Extensive Sales, Marketing and Customer Service knowledge.
• Excellent presentation and communication skills.
• Demonstrated leadership and team building abilities.
• A team player with established problem-solving skills.
• An eye for detail and creative thinking.
• A “people person” with confidence and agility as a presenter.
• Valid driver’s license required, and ability to travel.
• The successful candidate will be required to complete their LLQP designation within a reasonable timeframe

Responsibilities

• Manage an assigned book of business including scheduling and leading client meetings, negotiation of renewals, presentation of the annual benefit plan reviews, promotion of GreenShield products and services, and implementation of plan amendments.
• Develop and manage relationships with aligned advisors.
• Responsible for achievement of overall profitability and retention of assigned block of business as well as integrated sales targets, including cross-sell targets.
• Participate in client and prospect presentations including finalist meetings.
• Develop close working relationships with the Business Development and Service teams to ensure achievement of client deliverables.

Job description

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

Offer positioning: Determined using relevant experience, skills, internal equity and current market data.

Total rewards: Health and dental coverage, retirement savings, paid time off and well-being support (up to $10,000 per year for mental health) and competitive time off policy.

Posting disclosures: This is for an existing vacancy.

Work model: hybrid

This position of Account Manager- Contract (12 months) will report to the Director, Growth & Client Service in the following capacities:

• Manage an assigned book of business including scheduling and leading client meetings, negotiation of renewals, presentation of the annual benefit plan reviews, promotion of GreenShield products and services, and implementation of plan amendments.
• Develop and manage relationships with aligned advisors.
• Responsible for achievement of overall profitability and retention of assigned block of business as well as integrated sales targets, including cross-sell targets.
• Participate in client and prospect presentations including finalist meetings.
• Develop close working relationships with the Business Development and Service teams to ensure achievement of client deliverables.

WHO WE'RE LOOKING FOR

The ideal candidate will be highly motivated by the opportunity to be a member of a growing sales team. Candidates will possess the following qualifications and attributes:

• Experience as an Account Executive, Consultant or Account Manager in the health benefits or related sector.
• Post-secondary degree or diploma in Business, Commerce or a related discipline.
• Knowledge and experience with underwriting.
• Extensive Sales, Marketing and Customer Service knowledge.
• Excellent presentation and communication skills.
• Demonstrated leadership and team building abilities.
• A team player with established problem-solving skills.
• An eye for detail and creative thinking.
• A “people person” with confidence and agility as a presenter.
• Valid driver’s license required, and ability to travel.
• The successful candidate will be required to complete their LLQP designation within a reasonable timeframe

NICE TO HAVE

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through [e-mail]. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.