Content Specialist I

Robertson & Company Ltd.; Burlington; Hybrid; CAD 50,000 - 58,000; Full time

Job summary

Robertson & Company Ltd. seeks a Content Specialist I to support a 4-month contract in Burlington, ON. The role focuses on developing and updating advisor training modules, onboarding programs, and educational videos.

You will collaborate with subject matter experts, manage multiple training projects, and ensure content accuracy and measurable impact. Strong PowerPoint and LMS experience, and bilingual French asset, are valued.

Qualifications

• Post-secondary education in adult Learning required.
• 2 years of experience in training development, preferably in a corporate or advisory setting.
• Proficient in MS Office Suite, with advanced skills in PowerPoint and experience with Learning Management Systems.
• Demonstrated ability to design, develop, and implement instructional materials and solutions.
• Excellent verbal and written communication skills.
• Familiarity with e-learning platforms and virtual training methods.
• Ability to manage multiple projects simultaneously with keen attention to detail.
• Possession of relevant industry accreditations will be considered an asset.
• Bilingual in French considered an asset.

Responsibilities

• Develop, implement, and continuously improve training modules and materials for advisor programs.
• Conduct annual review of training materials including onboarding programs, job aids and short educational videos.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and up to date.
• Monitor and evaluate the effectiveness of training initiatives and make data-driven recommendations for enhancements.
• Manage logistics for training events, including scheduling, communications, and resource allocation.
• Stay abreast of trends and best practices in training and adult learning to incorporate innovative methods.
• Monitor shared inbox for incoming requests and respond to inquiries in a timely manner.
• Assess training needs through surveys, interviews, or consultations with managers.
• Engage with cross-functional teams to integrate advisor training and development into broader organizational strategies.
• Manage multiple projects concurrently, ensuring they adhere to established timelines, budgets and performance standards.
• Engage with leadership and external partners to provide updates, gather feedback, and ensure alignment of business priorities.
• Support team members in preparing for in-person and virtual training initiatives.
• Some travel may be required.

Skills

Verbal communication

Written communication

Project management

Time management

Education

Post-secondary education in adult learning

Tools

PowerPoint

Learning Management System (LMS)

MS Office Suite

Job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction

Prime Hires is seeking a skilled Content Specialist I to join our client in support of an existing vacancy.

Contract Period: 4 months

Pay Rate: $26 per hour

Location: Burlington, ON

Location Type: Hybrid

Business Hours: Monday – Friday, Core business hours

Job Responsibilities

• Develop, implement, and continuously improve training modules and materials for advisor programs.
• Conduct annual review of training materials including onboarding programs, job aids and short educational videos.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and up to date.
• Monitor and evaluate the effectiveness of training initiatives and make data-driven recommendations for enhancements.
• Manage logistics for training events, including scheduling, communications, and resource allocation.
• Stay abreast of trends and best practices in training and adult learning to incorporate innovative methods.
• Monitor shared inbox for incoming requests and responded to inquiries in a timely manner.
• Assess training needs through surveys, interviews, or consultations with managers.
• Engage with cross-functional teams to integrate advisor training and development into broader organizational strategies.
• Manage multiple projects concurrently, ensuring they adhere to established timelines, budgets and performance standards.
• Engage with leadership and external partners to provide updates, gather feedback, and ensure alignment of business priorities.
• Support team members in preparing for in-person and virtual training initiatives.
• Some travel may be required.

Experience & Qualification Requirements

• Post-secondary education in adult Learning required.
• 2 years of experience in training development, preferably in a corporate or advisory setting.
• Proficient in MS Office Suite, with advanced skills in PowerPoint and experience with Learning Management Systems.
• Demonstrated ability to design, develop, and implement instructional materials and solutions.
• Excellent verbal and written communication skills.
• Familiarity with e-learning platforms and virtual training methods.
• Ability to manage multiple projects simultaneously with keen attention to detail.
• Possession of relevant industry accreditations will be considered an asset.
• Bilingual in French considered an asset.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.