Content Producer

Charitable Impact; Vancouver; On-site; CAD 87,213 - 105,500; Full time

Benefits offered by this job

Extended health care benefits

Vision, dental, paramedical, and life

Annual health spending account

Professional development

RRSP matching

Monthly donation & volunteer matching

Rest and relaxation; 3 weeks vacation

Flexible work schedules and remote due

Job summary

Charitable Impact is seeking an early-career Content Producer to turn research, transcripts, expert input, audience questions, and publishing priorities into clear content that can be reviewed, packaged, published, monitored, and improved. Reporting to the Manager, Content Production, this role supports work from brief through production, review, scheduling, publication, and early audience learning.

This is an early-career creator-operator role for someone who has built content skills through

Qualifications

• Experience creating and publishing content independently, through school, personal channels, freelance projects, internships, volunteer work, campus media, creator projects, or professional roles.
• A portfolio showing real content work, ideally across writing, short-form video, social posts, audio, newsletters, interviews, explainers, or similar formats.
• Strong writing ability, especially for hooks, captions, scripts, summaries, short posts, plain-language explanations, and calls to action.
• Comfort working across text, video, audio, and images, with enough production judgment to support rough cuts, selects, captions, packaging, scheduling, publishing, and versioning.
• Strong organization and workflow discipline, including comfort with production calendars, shared documentation, project management tools, collaboration tools, and cross-functional handoffs.
• Good judgment about accuracy, claims, approvals, public sensitivity, when to ask for help, when to route review, and when not to publish.

Responsibilities

• Create and Package Content: research topics, develop briefs, draft captions and scripts, and shape content into reviewable packages.
• Schedule, Publish, and Monitor Content: prepare postings, log assets, monitor early audience response, and iterate.
• Support Production and Workflow: organize source material, support edits, keep Jira/notion workflows updated, and coordinate handoffs.
• Protect Quality, Accuracy, and Learning: identify when expert review is needed, route issues, and apply learnings to future drafts.

Skills

Strong writing

Content publishing

Organization

Attention to detail

Collaboration

Tools

Jira

Asana

Notion

Google Workspace

Canva

Premiere

Final Cut

Descript

Job description

Overview

About Charitable Impact: Charitable Impact started as a bold idea and evolved into a donor-centric giving platform that helps donors amplify their generosity. The platform enables donors to manage giving from one place, access timely tax receipts, and donate in various ways. Canadians across the country have donated more than $1.6 billion through the platform.

We take care of each other.

Our team members enjoy competitive salaries, purposeful perks, and a culture that gives back and has fun doing it. We are proud to have been named one of Canada’s Most Admired™ Corporate Cultures of 2024. We support each other, learn from one another, and grow together. We are on an adventure to make giving an intentional and meaningful part of daily life. Come and join us, and let\'s build a brighter future together.

What you’ll do

The Content Producer helps turn research, source material, recordings, expert input, audience questions, and publishing priorities into clear content that can be reviewed, packaged, published, monitored, and improved. Reporting to the Manager, Content Production, this role supports work from brief through production, review, scheduling, publication, and early audience learning. This is an early-career creator-operator role for someone who has built content skills through work, school, freelance projects, personal channels, volunteer work, campus media, podcasts, video, writing, or other self-directed creative work. The role requires strong writing, practical production judgment, platform awareness, review discipline, and comfort keeping assigned work visible in a shared workflow. The ideal candidate is curious, organized, detail-oriented, open to feedback, and able to turn rough material into useful content people can understand and engage with.

We are a hybrid office, with team members working from home and in our Vancouver office. This role requires in-office attendance once per quarter and availability during the Pacific Standard Time zone business hours.

Your responsibilities

Create and Package Content (35% of time)

• Research assigned topics using source material, transcripts, internal notes, prior approved content, audience questions, public references, and expert input
• Develop or complete working briefs so that the audience, purpose, source material, review path, publishing destination, and monitoring plan are clear before production proceeds
• Draft and shape content, including captions, hooks, short-form scripts, social posts, content outlines, interview questions, show notes, newsletter blurbs, simple article drafts, clip descriptions, source summaries, and calls to action
• Turn recordings, transcripts, expert input, story leads, audience signals, and approved source material into usable content packages for review and publication
• Adapt approved content into platform-specific versions for social, website pages, newsletters, podcast pages, resource pages, and other approved publishing destinations without changing meaning or adding unreviewed claims

Schedule, Publish, and Monitor Content (25% of time)

• Prepare, schedule, post, or coordinate approved content, including final checks on copy, captions, files, links, metadata, tags, thumbnails or covers, alt text where relevant, timing, approvals, and destination accuracy
• Log published assets in the team\'s workflow system so distribution details, publishing status, ownership, and follow-up needs are visible
• Monitor early audience response after publication, including comments, questions, corrections, confusion, saves, shares, replies, watch time, and other assigned signals
• Capture useful observations and recommend what should be repeated, refined, moved, archived, escalated, or stopped
• Route sensitive comments, questions, public-response issues, or subject-matter concerns to the right internal partner before responding or taking action

Support Production and Workflow (25% of time)

• Help prepare for recordings, interviews, or shoots by organizing source material, preparing questions, confirming production notes, and helping contributors understand what is needed
• Support video, audio, and social production by identifying useful clips, preparing captions, pulling rough selects, supporting simple draft edits, and keeping files, links, and handoffs organized
• Keep assigned work up to date in Jira or the approved workflow system, including status, blockers, source material, review needs, handoff details, and next steps
• Coordinate clean handoffs with the Manager, Content Production, editors, designers, communications, growth, subject-matter reviewers, and other partners as needed
• Help ensure that assigned work moves through research, drafting, production, review, scheduling, publishing, monitoring, and learning

Protect Quality, Accuracy, and Learning (15% of time)

• Identify when content includes claims, sensitive topics, unclear approvals, or subject-matter details that need expert review before publication
• Ask clear review questions and route issues to the right internal partner without leaving work in a vague holding state
• Ensure approved content is not materially changed during adaptation, scheduling, or posting without going back through the correct review path
• Use feedback, review notes, audience response, and workflow learnings to improve future drafts, packaging, publishing steps, and handoffs
• Support additional duties as requested to help Marketing meet strategic goals, improve production flow, and publish high-quality work consistently

What we\'re looking for

• Experience creating and publishing content independently, through school, personal channels, freelance projects, internships, volunteer work, campus media, creator projects, or professional roles
• A portfolio showing real content work, ideally across writing, short-form video, social posts, audio, newsletters, interviews, explainers, or similar formats
• Strong writing ability, especially for hooks, captions, scripts, summaries, short posts, plain-language explanations, and calls to action
• Comfort working across text, video, audio, and images, with enough production judgment to support rough cuts, selects, captions, packaging, scheduling, publishing, and versioning
• Strong organization and workflow discipline, including comfort with production calendars, shared documentation, project management tools, collaboration tools, and cross-functional handoffs
• Good judgment about accuracy, claims, approvals, public sensitivity, when to ask for help, when to route review, and when not to publish

Bonus points

• Experience running or contributing to a personal channel, student publication, podcast, YouTube channel, TikTok, Instagram, newsletter, club account, non-profit account, creator project, or brand account
• Experience scheduling or publishing content directly across social platforms, websites or CMS tools, newsletters, podcast platforms, or resource hubs
• Experience with tools such as Jira, Asana, Monday.com, Notion, Google Workspace, Slack, Descript, Premiere, Final Cut, DaVinci Resolve, CapCut, Canva, Figma, CMS platforms, social scheduling tools, or social analytics tools
• Comfort interviewing people, preparing questions, or helping others appear on camera or audio
• Interest in charitable giving, philanthropy, social impact, education, finance, donor behaviour, or public-interest storytelling
• Demonstrated responsible use of AI tools for research support, summarization, drafting, editing, organizing, repackaging, checklists, and content variations, with clear human review before anything is published

Compensation

The expected starting salary range for this role is $62,000 - $75,000/year.

Total rewards

• Extended health care benefits; Vision, dental, paramedical, and life insurance
• Annual health spending account; To spend on what\'s important to you
• Professional development; We believe in supporting our team members in achieving their professional goals
• RRSP matching; To encourage you to save for your future
• Monthly donation & volunteer matching; To encourage you to give
• Rest and relaxation; Minimum three weeks paid annual vacation and unlimited sick days
• Flexibility; Flexible work schedules and remote work options

Our people make us great

We love working with creative and open-minded people who bring imagination and courage to work, who treat others with respect and kindness, and who act on their generosity each day. We are committed to building an equitable, inclusive, and collaborative workplace that welcomes and encourages members of traditionally underrepresented groups to join our team. We provide equal opportunity and consideration to all qualified applicants. If accommodations are needed during the hiring process, please let us know.