Content Manager

Workplace Options; Toronto; On-site; CAD 70,000 - 80,000; Full time

Benefits offered by this job

Paid Time Off

Life Insurance

Employer Pension Contribution

Travel Reimbursement

Extended Healthcare, Dental and Vision Benefits

Training/tuition reimbursement

Gym Reimbursement

Wellness rewards

Mentorship Program

Employee exchange programme

Job summary

A leading wellbeing solutions provider is seeking a Content Manager in Ontario, Canada, who will maintain organizational content, support proposal development, and create visually engaging materials. The ideal candidate will have over 5 years of experience in content management and proposal writing, and be proficient in SharePoint and Microsoft Office. This role offers a hybrid work arrangement and $70,000 - $80,000 CAD salary, with comprehensive benefits including paid time off and health insurance.

Qualifications

• 5+ years of experience in content management, proposal writing, or related roles.
• Advanced proficiency with SharePoint, InDesign, and Microsoft Office.
• Experience creating infographics and visually engaging documents.

Responsibilities

• Maintain and update content within SharePoint and the internal content library.
• Collaborate with SMEs and internal teams to ensure content accuracy.
• Write and edit clear, compelling proposal and business content.

Skills

Bilingual English and Spanish

Content management

Proposal writing

Strong writing and editing skills

Attention to detail

Education

Bachelor’s degree in Communications, Marketing, English, Graphic Design or related field

Tools

SharePoint

InDesign

Microsoft Office

Job description

Who we are

At Workplace Options (WPO), we deliver human‑centric solutions that empower people to thrive – personally and professionally. With a global team of more than 4,800 professionals, we provide real‑time emotional support, therapy, coaching, mindfulness, and family services to millions worldwide. Since 1982, we’ve partnered with employers, health plans, and insurers to design flexible, forward‑thinking programs that evolve alongside today’s changing workforce. Today, we support 160 million people across 150,000 organizations, including over half of Fortune 500 companies. Now part of the TELUS Health family, we are expanding our global impact by combining decades of wellbeing expertise. Together, we’re building healthier, more resilient organizations—one person at a time.

Current Opportunity: Content Manager

Location: Canada
Work Arrangement: Hybrid or Remote (depending on proximity to one of our Canada offices)
Required Experience: 5+ years
Salary: $70,000 - $80,000 CAD

What you will do

The Content Manager is responsible for maintaining organizational content, supporting proposal development, and creating visually engaging materials that communicate complex information clearly. This role works closely with internal teams and subject matter experts to ensure content is accurate, strategic, and aligned with client needs.

Key Responsibilities

Content Management

• Maintain and update content within SharePoint and the internal content library.
• Manage regular updates to product information and SME lists.
• Collaborate with SMEs and internal teams (Legal, Finance, HR, Marketing) to ensure content accuracy and relevance.
• Analyze past proposals, feedback, and market trends to improve content quality and effectiveness.

Proposal Support

• Partner with the Proposal Strategy Team to develop compelling proposal content aligned with win themes.
• Map products and services to client needs and industry requirements.
• Support proposal development through coordination, editing, and quality review.

Content Creation & Design

• Write and edit clear, compelling proposal and business content.
• Create infographics, workflows, and visual elements to enhance readability.
• Ensure all materials align with company branding and communication standards.

Qualifications

• Bachelor’s degree in Communications, Marketing, English, Graphic Design, or related field, or equivalent experience.
• 5+ years of experience in content management, proposal writing, or related roles.
• Bilingual English and Spanish (written and spoken).
• Advanced proficiency with SharePoint, InDesign, and Microsoft Office (Word, Excel, PowerPoint).
• Experience creating infographics and visually engaging documents.
• Strong writing, editing, and storytelling skills.
• Highly organized with strong attention to detail and ability to manage multiple deadlines.
• Experience with Qvidian or other RFP/content tools is a plus.

What we offer

Benefits and Commitment to Employee Wellbeing

• Paid Time Off
• Life Insurance
• Employer Pension Contribution
• Travel Reimbursement
• Extended Healthcare, Dental and Vision Benefits
• Life insurance, AD&D and Long‑term disability insurance
• Training/tuition reimbursement
• Gym Reimbursement
• Wellness rewards
• Access to EAP benefits and all WPO services
• Mentorship Program
• Employee exchange programme

At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include: Paid Time Off, Life Insurance, Employer Pension Contribution, Travel Reimbursement, Extended healthcare, dental and vision benefits, Life insurance, AD&D and Long-term disability insurance, Training/tuition reimbursement, Gym Reimbursement, Wellness rewards, Access to EAP benefits and all WPO services, Mentorship Program, Employee exchange programme.

At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.

Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).