Consumer Loans Clerk

Steinbach Credit Union; Winnipeg; On-site; CAD 30,000 - 39,000; Full time

Benefits offered by this job

Extended medical

Health spending account

Critical Illness insurance

Life insurance

Employee Assistance programs

Employee Banking benefits

Professional development

Clothing allowance

Free parking

Job summary

Steinbach Credit Union in Winnipeg is seeking a Consumer Loans Clerk to join the Commerce location. The role supports the Consumer Lending Department with loan administration, processing non-real estate lending facilities, and ensuring compliance with policies and regulations.

The successful candidate will have a Grade 12 diploma with 1–3 years of related experience, solid business acumen, and knowledge of lending policies. Competitive salary above $22/hour with benefits and pension plan.

Qualifications

• Grade 12 diploma, plus 1 to 3 years of job related experience, or an equivalent combination of education and experience.
• Business acumen
• Basic knowledge of lending policies and regulatory environments
• Software proficiency

Responsibilities

• Process non-real estate secured lending facilities on the banking system and manage disbursements per the Consumer Service Level Agreement.
• Monitor and distribute monthly reminder reporting to ensure timely follow-up with members.
• Review loan applications, identify inaccuracies and follow up as required.
• Set up and process non-real estate secured lending facilities in the Banking System, ensuring accuracy and efficiency.
• Compile and reconcile appraisal invoices and submit payment to appraisal company.
• Address audit inquiries and follow-up with internal member as needed.
• Adhere to service level agreements with other internal departments as required.
• Maintain open communication with the Consumer Lending Department to ensure a friendly and efficient work environment.
• Refer potential sales opportunities to the Consumer Lending Department or other specialists.

Skills

Business acumen

Lending policies knowledge

Software proficiency

Education

Grade 12 diploma, 1-3 years experience

Tools

Banking software

Job description

Build a rewarding career with Steinbach Credit Union

Steinbach Credit Union (SCU) is one of Manitoba’s largest credit unions and among the top 10 in Canada, with over $11 billion in assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

An exciting opportunity awaits!

We currently have an opportunity for a Consumer Loans Clerk to join our team in our Commerce location. As the Consumer Loans Clerk you will assist the Consumer Lending Department with delivering exceptional member service by providing loan administrative support and ensuring compliance with applicable legislation, policies, and procedures.

Specific Responsibilities

• Support the Consumer Lending Department in the delivery of products and services to members and potential members by processing non-real estate secured lending facilities on the banking system and managing disbursements in accordance with the Consumer Service Level Agreement
• Monitor and distribute monthly reminder reporting to appropriate person to ensure timely follow-up with member
• Review loan applications, identify inaccuracies and/or omissions and follow-up as required
• Set up and process non-real estate secured lending facilities in the Banking System, ensuring accuracy and efficiency at all times
• Compile and reconcile appraisal invoices and submit payment to appraisal company in a timely manner
• Address audit inquiries and/or irregularities and follow-up with internal member in a timely manner
• Adhere to service level agreements with other internal departments as required
• Maintain open communication and cooperation with the Consumer Lending Department to ensure a friendly and efficient work environment and timely completion of requests
• Support and/or train colleagues to develop and maintain a strong team dynamic
• Refer potential sales opportunities to the Consumer Lending Department or other specialists within the credit union

Qualifications

• Grade 12 diploma, plus 1 to 3 years of job related experience, or an equivalent combination of education and experience
• Business acumen
• Basic knowledge of lending policies and regulatory environments
• Software proficiency

How we'll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. The starting hourly rate is above $22.00 per hour. Final compensation will be determined based on relevant experience, qualifications and skills considerations In addition, you will be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)
• Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs
• Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)
• Opportunities for professional development
• Clothing allowance
• Free parking at all locations

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: September 25, 2026

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.