Consumables Retail Associate - Customer Service

Walmart Canada; Ottawa; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada in Kanata, ON is seeking a Consumables Associate to support high-volume retail operations. You will greet customers, promote products, assist with purchases and resolve issues in a fast-paced setting.

Role includes stocking, merchandising, inventory handling and following company policies to ensure safety and quality on the salesfloor. Minimum age is 16, and the position supports a busy store environment.

Qualifications

• Age 16 or older.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable . Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Skills

Customer service

Teamwork

Stocking

Job description

Walmart Canada in Kanata, ON is seeking a Consumables Associate to support high-volume retail operations. You will greet customers, promote products, assist with purchases and resolve issues in a fast-paced setting.

Role includes stocking, merchandising, inventory handling and following company policies to ensure safety and quality on the salesfloor. Minimum age is 16, and the position supports a busy store environment.