Retail Consumables Associate - Fast-Paced Customer Service

Walmart Canada; Calgary; On-site; CAD 18,000 - 26,000; Full time

Job summary

Walmart Canada is hiring a Consumables Associate to join our fast-paced retail team in Calgary. You will help stock and move merchandise from the backroom to the sales floor while assisting customers with shopping needs in a clean, safe environment.

You will greet customers, promote products, handle transactions when needed, and refer complex issues to management. This role emphasizes teamwork, product presentation, and adherence to company policies and safety standards.

Qualifications

• Age – 16 or older

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable . Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Skills

Customer service

Teamwork

Communication

Job description

Walmart Canada is hiring a Consumables Associate to join our fast-paced retail team in Calgary. You will help stock and move merchandise from the backroom to the sales floor while assisting customers with shopping needs in a clean, safe environment.

You will greet customers, promote products, handle transactions when needed, and refer complex issues to management. This role emphasizes teamwork, product presentation, and adherence to company policies and safety standards.