Consumables & Customer Service Specialist

Walmar; Cranbrook; On-site; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada in Cranbrook, BC is seeking a Consumables Associate to support customer needs and keep shelves stocked. You will greet customers, promote products, assist with locating items, and help maintain a clean, safe sales floor.

This role emphasizes teamwork, accuracy in price labeling, handling merchandise, and processing returns. The position starts at the minimum hourly wage and offers an opportunity to grow in a busy retail environment.

Qualifications

• Age – 16 or older
• Customer service experience preferred
• Retail or cashier experience a plus

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable. Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Skills

Customer service

Retail operations

Communication

Job description

Walmart Canada in Cranbrook, BC is seeking a Consumables Associate to support customer needs and keep shelves stocked. You will greet customers, promote products, assist with locating items, and help maintain a clean, safe sales floor.

This role emphasizes teamwork, accuracy in price labeling, handling merchandise, and processing returns. The position starts at the minimum hourly wage and offers an opportunity to grow in a busy retail environment.