Consumables & Customer Care Associate

Wal-Mart Canada Corp; Dryden; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada in Dryden, ON is seeking a Consumables Associate to support customer service, stocking merchandise, and maintaining a safe, clean sales floor. You will greet customers, assist with product selection, and process merchandise from backroom to the floor.

The role emphasizes teamwork, attention to detail, and the ability to handle transactions while upholding company policies. Minimum age is 16, and the minimum pay starts at $17.75 per hour.

Qualifications

• Age - 16 or older

Responsibilities

• Greet customers in a polite and friendly manner.
• Assist customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolve customer issues and refer concerns to management where appropriate.
• Maintain salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensure proper handling of claims and returns, secure merchandise, identify high shrink items and maintain a safe work environment as per Company policies and procedures.
• Receive and stock merchandise, utilize equipment appropriately, administer required paperwork, logs and other documentation.
• Refer appropriate service and transactional items to a Customer Service Manager as required.
• Stock merchandise/picks, downstocks if applicable, apply product protection when required, set and complete modulars, including flex modulars and sets new shelf caps.

Skills

Customer service

Teamwork

Communication

Job description

Walmart Canada in Dryden, ON is seeking a Consumables Associate to support customer service, stocking merchandise, and maintaining a safe, clean sales floor. You will greet customers, assist with product selection, and process merchandise from backroom to the floor.

The role emphasizes teamwork, attention to detail, and the ability to handle transactions while upholding company policies. Minimum age is 16, and the minimum pay starts at $17.75 per hour.