Consumables Associate: Customer Service & Stocking

Walmart Canada; Northwestern Ontario; On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Disability accommodations

Job summary

Walmart Canada is seeking a Consumables Associate in Thunder Bay, ON to join a fast-paced retail team. You will help stock and move merchandise from backroom to salesfloor, assist customers, and maintain clean, safe store conditions.

Responsibilities include greeting customers, promoting products, resolving issues, and supporting displays and pricing. The role starts at a minimum rate of CAD 17.75 per hour and offers opportunities to contribute to store goals and customer satisfaction.

Qualifications

• Age – 16 or older.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable. Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Skills

Customer service

Retail operations

Communication

Job description

Walmart Canada is seeking a Consumables Associate in Thunder Bay, ON to join a fast-paced retail team. You will help stock and move merchandise from backroom to salesfloor, assist customers, and maintain clean, safe store conditions.

Responsibilities include greeting customers, promoting products, resolving issues, and supporting displays and pricing. The role starts at a minimum rate of CAD 17.75 per hour and offers opportunities to contribute to store goals and customer satisfaction.