Consultant - Museum, Events and Outreach Programme Coordinator

UN Atlas; Montreal; On-site; CAD 70,000 - 90,000; Full time

Job summary

ICAO in Montreal, Canada, is seeking an experienced coordinator to manage museum operations, exhibitions and visitor experiences. The role includes developing programming for the proposed ICAO Sky Hub, broadcasts, webinars and rotating exhibitions.

You will support school visits, youth engagement, and facilities rentals, coordinating clients and event support. A first-level degree and six years’ relevant experience are essential, with strong Microsoft Office and document-management skills.

Qualifications

• Minimum six years of progressively responsible experience in event, exhibition or programme coordination.
• Experience coordinating visitor or public engagement activities with internal and external partners.
• Strong scheduling, reporting and deadline management in a multicultural environment.

Responsibilities

• Coordinate museum operations, exhibitions and visitor experience.
• Develop programming for the museum and ICAO Sky Hub including broadcasts and rotating exhibitions.
• Support school visits and youth engagement activities to introduce aviation to young people.
• Assist with facilities rentals, client coordination and event support.
• Develop tools, records and reports to ensure continuity and track performance.

Skills

Operational planning

Visitor engagement

Stakeholder coordination

Schedule management

Reporting

Financial tracking

Microsoft Office Suite

Collaborative document management

Problem-solving

Clear communication

Sound judgment

Education

First-level university degree or equivalent in Event Management etc.

Tools

Microsoft Office Suite

Collaborative document management tools

Job description

Organizational context:

Organizational context: The International Civil Aviation Organization (ICAO), a United Nations specialised agency, sets international Standards and Recommended Practices (SARPs) for aviation safety, air navigation, security, and environmental protection. ICAO is a knowledge-based organization engaged in developing intellectual property. The Revenue and Product Management (RPM) Section is part of the Capacity Development and Implementation (CDI) Bureau, focusing on revenue-generating activities, including events, training, publications, periodicals, databases, websites, and printing. These activities support ICAO’s Strategic Objectives and related Programme Support. Through its museum, exhibitions and educational activities, ICAO connects visitors with aviation’s history, its contribution to society and the opportunities ahead.

Job purpose:

Job purpose: To coordinate museum operations, exhibitions, educational visits, events, and support facilities rentals, aiming to create engaging experiences for visitors and promote aviation awareness.

Responsibilities:

Responsibilities: Coordinate museum operations, exhibitions, and visitor experience. Develop programming for the museum and the proposed ICAO Sky Hub, including broadcasts, webinars, and rotating exhibitions. Support school visits and youth engagement activities to introduce young people to aviation. Assist with facilities rentals, client coordination, and event support. Develop operational tools, records, and reports to ensure smooth activity continuation and track performance.

Education:

Education: A first-level university degree or equivalent in Event Management, Project Management, Business Administration, Museum Studies, Communications, International Relations, Aviation Management, Education or a related field is essential. A college diploma combined with six additional years of qualifying professional experience may be accepted. Additional coursework or certification in event, exhibition or programme coordination, visitor engagement or project management is desirable.

Work experience:

Work experience: A minimum of six years of progressively responsible experience in event, exhibition or programme coordination, including operational planning and delivery. Experience coordinating visitor or public engagement activities, working with internal teams, external partners and service providers. Experience preparing schedules, procedures and reports, and managing multiple activities and deadlines in a multicultural environment. Experience with basic financial and performance tracking. Proficiency in Microsoft Office Suite and collaborative document management tools. Experience in museum or exhibition delivery, educational outreach, school visits or youth engagement, and familiarity with aviation are desirable. Experience in the UN system or other international organizations is also desirable.

Skills:

Skills: Operational planning and delivery, visitor engagement, stakeholder coordination, schedule management, reporting, financial tracking, Microsoft Office Suite, collaborative document management tools, problem-solving, clear communication, sound judgment.

Required languages:

Required languages: English

Desired languages:

Desired languages: Arabic, Chinese, French, Russian, Spanish