Consultant, Infrastructure Management

CIBC; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

CIBC is seeking a Consultant, Infrastructure Management to design, maintain, and QA the firm's networking environment. You will build client-focused network solutions, address issues, and collaborate with stakeholders to ensure secure, reliable technology services across on-site and remote settings.

The role emphasizes delivery excellence, cross-team coordination, and applying best practices for network stability and security within a hybrid work model in Toronto.

Qualifications

• 2+ years IT experience in large enterprise environments.
• Practical knowledge of networking, security, VPNs, and Cisco routers/switches.
• Degree or diploma in CS/CE or related field.

Responsibilities

• Design, maintain, and QA the quality of CIBC's network infrastructure.
• Build and review network solutions aligned with business needs.
• Contribute to infrastructure stability, performance, and security.
• Collaborate with teammates and stakeholders to deliver secure solutions.

Skills

NetBrain

Network Engineering

Technical Guidance

Technical Issues

Technical Requirements

Education

Computers Science/Engineering degree or diploma

Tools

Cisco routers and switches

Job description

What You'll Be Doing

You'll join the Network Engineering team within CIBC's Technology Operations Management group. As a Consultant, Infrastructure Management, you'll help design, maintain, and support the quality assurance of CIBC's technology infrastructure and network environment. You'll build and review network solutions that align with business needs, contribute to infrastructure stability and performance, and help address technical issues across the environment. In this role, you'll work closely with team members, partners, and business stakeholders to deliver secure, reliable, and client-focused technology solutions. You'll also support ongoing improvements by applying your technical knowledge across networking and security disciplines. At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How You'll Succeed

• Solution Design - Build client-focused infrastructure and network solutions that meet business requirements. Prepare, review, and validate solution design documents, including scope, requirements, and quality considerations.
• Technical Delivery - Support the design, maintenance, and continuous improvement of network infrastructure across areas such as routing, switching, firewalls, virtual private networks, load balancing, and network security.
• Communication and Collaboration - Communicate clearly with team members, partner teams, and business stakeholders to support alignment, issue resolution, and informed decision-making. Share updates and technical recommendations with leadership when needed.
• Problem Solving - Investigate technical issues, assess root causes, and help implement practical, effective resolutions that support a stable and secure environment.
• Quality Assurance - Contribute to infrastructure quality by applying best practices, validating solutions, and helping ensure network changes are implemented with care and consistency.

Who You Are

You have relevant technical experience. You bring 2+ years of information technology experience in large enterprise environments, with practical knowledge of networking, network security, firewalls, virtual private networks, load balancing, and Cisco routers and switches. You also have experience designing and implementing local area network, wide area network, and virtual private network environments. You understand network best practices. You have working knowledge of network capacity planning, network security principles, reporting, and general network management practices that support performance, resilience, and security.

You have a relevant educational background. You have a degree or diploma in Computer Science, Computer Engineering, Programming, or a related field, or an equivalent combination of education and experience.

You put our clients first. You engage with purpose to find the right solutions and deliver work that supports strong client outcomes. You give meaning to data. You enjoy investigating complex issues, making sense of technical information, and communicating your insights in a clear and effective way. You're driven by collective success. You know collaboration can turn a good idea into a great one, and you value working as part of an inclusive team with a shared goal. You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 19th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

NetBrain, Network Engineering, Technical Guidance, Technical Issues, Technical Requirements

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.