Consultant, Technical Analyst

CIBC; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

CIBC's Client Operations Technology team is seeking a Consultant Technical Analyst to lead complex initiatives and design strategic solutions aligned with the enterprise architecture roadmap. You will support end-to-end project delivery and act as a SME across business and technology, helping shape flexible solutions that improve processes and client experiences.

You will collaborate with business partners, QA, and vendors, translate requirements into detailed specs, assess risks, and drive

Qualifications

• Minimum 3 years of experience in a business systems consultant or technical analyst role.
• Experience with application development and/or architecture development is a plus.
• Strong communication and facilitation skills; ability to lead discussions and build consensus.

Responsibilities

• Lead complex initiatives to design strategic solutions aligned with enterprise architecture roadmap and end-to-end delivery.
• Translate business requirements into detailed functional specifications, including non-functional considerations.
• Collaborate with business, technology, QA, and vendors to drive alignment and outcomes.
• Scope and estimate effort, identify risks, and document changes per delivery framework standards.
• Research current-state systems and analyze issues to support production incidents.
• Build strong relationships with vendors and internal stakeholders to support delivery.

Skills

Application Development

Business Requirements

Business Systems

Collaboration

Design

Facilitation

Investigating

Lead Work

Product Testing

Solutions Design

Systems Documentation

Team Mentoring

Technical Knowledge

Education

Bachelor's degree in Computer Science, Business, or related field

Job description

What You'll Be Doing

you'll be joining CIBC's Client Operations Technology team. As a Consultant Technical Analyst, you'll lead complex initiatives to design strategic solutions aligned with CIBC's enterprise architecture roadmap. You'll support end-to-end project delivery and act as a subject matter expert across both business and technology. Working closely with partners across the organization, you'll help shape flexible, innovative solutions that improve processes and deliver a best-in-class client experience. You'll also contribute to the successful implementation of technology changes by balancing business needs, technical requirements, and enterprise standards. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You'll Succeed

• Strategic solution delivery - Lead complex projects and support end-to-end implementation of technology solutions that align with business objectives and CIBC's enterprise architecture roadmap.
• Business and technical analysis - Translate business requirements into detailed functional specifications, while incorporating non-functional requirements and evaluating solution options.
• Stakeholder collaboration - Partner effectively with business, technology, quality assurance, and vendor teams to drive alignment, influence decisions, and deliver quality outcomes.
• Risk and change management - Scope and estimate project effort, identify risks, recommend mitigation strategies, and complete change documentation in accordance with enterprise delivery framework standards.
• Problem solving and support - Research current-state systems, analyze complex issues, and help resolve production incidents reported by business and technology partners.
• Vendor and partner management - Build strong working relationships with vendors and internal stakeholders to support solution delivery and business case development.

Who You Are

You have relevant experience. You bring at least 3 years of experience in a business systems consultant, technical analyst, or similar role leading projects and designing technology solutions. Experience with application development and/or architecture development is considered an asset. You're a strong communicator. You can clearly understand, interpret, and communicate information through both verbal discussion and written documentation. You know how to tailor your message for different audiences. You're skilled at facilitation and influence. You're confident leading discussions, navigating competing priorities, and building consensus across diverse stakeholder groups. You're highly analytical. You enjoy investigating complex problems, assessing current-state environments, and using data and insights to recommend practical solutions. You have the relevant educational foundation. You have a degree or diploma in Computer Science, Business, or a related field. You put clients first. You engage with purpose to find the right solutions and deliver experiences that meet the needs of our clients and business partners. You're inspired by collective success. You know that inclusive teamwork strengthens ideas, improves outcomes, and helps bring meaningful solutions to life. You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail] CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 28th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

• Application Development
• Business Requirements
• Business Systems
• Collaboration
• Design
• Facilitation
• Investigating
• Lead Work
• Product Testing
• Solutions Design
• Systems Documentation
• Team Mentoring
• Technical Knowledge

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.