Consultant, Enterprise Gating – Technology Operational Risk

CIBC; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Incentive pay

Banking benefits

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

MomentMakers

Job summary

CIBC in Toronto is seeking a Consultant, Enterprise Gating – Technology Operational Risk to support the operational readiness of technology releases. You will conduct gating assessments, ensure regulatory and standards compliance, and prepare executive dashboards for leadership review.

You will collaborate with Portfolio Leads, service providers, and operations teams to identify risks, document gating activities, and contribute to process improvements and automation across the application

Qualifications

• Experience in IT operations, technology risk, IT governance, or release management.
• Familiarity with ITIL, COBIT, and ISO standards.
• Bachelor's or diploma in a related field.

Responsibilities

• Conduct operational risk (Gating) assessments for projects and releases.
• Prepare executive dashboards and gating documentation for leadership.
• Ensure alignment with operational standards and regulatory requirements.
• Collaborate with Portfolio Leads, service providers, and operations teams to identify risks.
• Support process improvements and tool automation for efficiency.
• Provide training and guidance on gating practices as needed.

Skills

IT operations

Technology risk

IT governance

Change management

Release management

ITIL

COBIT

ISO standards

Education

University degree or college diploma in a relevant discipline

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a Consultant, Enterprise Gating – Technology Operational Risk within the Infrastructure Operations & Networks team, you’ll play a key role in supporting the operational readiness of CIBC’s technology releases. You’ll conduct operational risk (Gating) assessments for projects and infrastructure changes, ensuring compliance with CIBC’s operational standards. Collaborating with Portfolio Leads, service providers, and operations teams, you’ll help identify, assess, and communicate risks throughout the application development lifecycle. Your work will include preparing executive dashboards, managing Gating documentation, and supporting process improvements to enhance the effectiveness of operational risk management. You’ll also contribute to the development and automation of tools, and support internal audit requirements through regular and ad hoc reporting. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on‑site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Operational Risk Assessment and Reporting – Conduct operational risk (Gating) assessments for projects and releases, and prepare clear, concise reports and executive dashboards for leadership review.
• Standards Compliance – Review application and infrastructure work packages to ensure alignment with CIBC’s operational standards and regulatory requirements.
• Collaboration and Communication – Work closely with Portfolio Leads, service providers, and operations teams to identify and assess risks and impacts related to environment changes, and manage Gating-related communications and scheduling.
• Process Improvement – Support the development, documentation, and continuous improvement of operational standards, procedures, and tool automation to enhance process efficiency.
• Data Analysis and Reporting – Gather, analyze, and validate data for scheduled and ad hoc reporting, supporting insights for executive decision-making and internal audit requirements.
• Training and Support – Act as a point of contact for assigned operational risk assessments and provide process training to CIBC groups as needed.

Who you are

You can demonstrate 2+ years of experience in IT operations, technology risk, IT governance, change or release management, or a related technology function, with an understanding of operational risk assessment, technology controls, and IT processes. You love to learn. You have a growing familiarity with ITIL, COBIT, and ISO standards, and are motivated to continuously improve your technical knowledge. You have a university degree or college diploma in a relevant discipline. Your influence makes a difference. You have excellent communication and relationship-building skills, enabling you to collaborate effectively with diverse teams and stakeholders. You act like an owner. You demonstrate initiative, learning agility, and adaptability in a dynamic environment, and are open to supporting after‑hours work when required. You know that details matter. You have a keen eye for detail and are comfortable gathering, analyzing, and validating data for reporting and decision-making. You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

• Competitive salary
• Incentive pay
• Banking benefits
• A benefits program*
• Defined benefit pension plan*
• An employee share purchase plan
• A vacation offering
• Wellbeing support
• MomentMakers, our social, points-based recognition program

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail] CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location Toronto-81 Bay, 19th Floor

Employment Type Regular

Weekly Hours 37.5

Skills Analytical Thinking, Client Service, Infrastructure Management (IM), Mitigated Risks, Technical Leadership, Test Environments, Vendor Management

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.