Consultant, Business Effectiveness

CIBC; Toronto; On-site; CAD 55,000 - 65,000; Full time

Job summary

CIBC is seeking a Consultant, Business Effectiveness to support contract management, procurement, and business improvement initiatives. The candidate will play a critical role in facilitating contracts between various teams and ensuring the effectiveness of operations within the bank. This role requires strong analytical and communication skills, with a focus on collaborative success and process improvement.

Benefits

Competitive salary

Incentive pay

Banking benefits

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

Recognition program

Paid personal development day

Qualifications

• Minimum 3 years in a business management/support role.
• Experience with Contract Management and Third Party Risk Assessment preferred.
• Strong communication and presentation skills required.

Responsibilities

• Provide contract management support and manage relationships with third-party suppliers.
• Lead the end-to-end Procurement engagement for new agreements.
• Support the Transformation & Operational Excellence team in business processes.

Skills

Analytical Thinking

Communication

Relationship Management

Detail-Oriented

Process Improvements

Teamwork

Business Effectiveness

Client Service

Education

Degree/Diploma in Computer Science, Business, or related field

Job description

Join to apply for the Consultant, Business Effectiveness role at CIBC

Join to apply for the Consultant, Business Effectiveness role at CIBC

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing

As a member of CIBC’s team, the Consultant, Business Effectiveness is primarily responsible for providing Contract Management Support to lines of business across Administration functional group. The successful candidate will monitor all active agreements with Administration LOBs, work with relationship managers (contract owners) to ensure contract data remains up to date and maintain tracking of agreement status and expiry. The Consultant will work as intermediary between Procurement and the relationship manager to facilitate contract execution, renewal, and termination. In support of new agreements between Administration LOBs and third-party suppliers, the Consultant will lead the end-to-end Procurement engagement including Procurement Intake, TPRA (where required) and contract execution involving liaising with third party suppliers and relationship managers to obtain the necessary information and supporting documents required for the Procurement process leading to contract execution.

In addition to this primary responsibility, the successful candidate will be responsible for supporting the Business effectiveness of the Transformation & Operational Excellence team in Administration through a range of activities including business analysis, project co-ordination, relationship management and continuous improvement. The role applies comprehensive skills to assist with work packages and business analysis to drive initiatives that ensure the efficiency and effectiveness of the Administration lines of business. The Consultant, Business Effectiveness makes decisions on their own work methods to prepare schedules for work activities, monitoring work progress, responding to changing priorities, adjusting work schedules accordingly and resolving obstacles. The role exercises independent judgement within defined procedures, regularly meeting with the business partners, documenting communications, processes, procedures and changes. The role applies professional, analytical and communication skills to maintain the momentum against a background of changing priorities.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You'll Succeed

• Contract Management Support – Act as intermediary between Procurement and the relationship manager to facilitate contract execution, renewal and termination. Support Administration LOBs by monitoring active agreements with Administration LOBs, working with contract owners to ensure contract data remains up to date and maintain tracking of agreement status and expiry.
• Third Party Risk Assessment - Support new agreements between Administration LOBs and third-party suppliers by leading the end-to-end Procurement engagement including Procurement Intake, TPRA (where required) and contract execution involving liaising with third party suppliers and relationship managers to obtain the necessary information and supporting documents required for the Procurement process leading to contract execution.
• Business Management - Support the Transformation & Operational Excellence team, work in a fast-paced environment to effectively execute strategic priorities of varying complexity. Strong communication and presentation skills, both written and verbal, to support business, technology and 3rd party engagement, inclusive of executive communications. Identify and implement opportunities for improving the efficiency of processes.
• Relationship Management - Maintain professional relationships with multiple partners and clients through excellent interpersonal skills. Communicate proactively with colleagues to plan and organize work across stakeholders. Liaise with stakeholders to solicit their input into the development of new or enhanced business processes, and to ensure aligned operations and communications.
• Reporting - Track progress and conduct analysis of data and reports. Support in the tracking and communication of performance metrics.
  
  

Who You Are

• You have a degree/diploma in Computer Science, Business, and/or a related field, and you’ve spent at least 3 years in a business management/support role. It’s an asset if you have experience with Contract Management and Third Party Risk Assessment in CIBC.
• You have experience interacting with third party suppliers, legal and various control groups across CIBC (Information Security, Cloud Services, Privacy, Technology, etc).
• You’re driven by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
• You think outside the box. You enjoy investigating complex problems, and coming up with innovative solutions.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
  
  

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
• Subject to plan and program terms and conditions
  
  

What You Need To Know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
  
  

Job Location

Toronto-81 Bay, 20th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Effectiveness, Client Service, Communication, Detail-Oriented, Process Improvements, Relationship Management, Teamwork

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  Banking

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