Senior Enterprise Application Engineer, Application Administrator- ITS Digital Identity - PNRK

Humber College; Old Toronto; Hybrid; Full time

Job summary

An established industry player in higher education is seeking a Senior Enterprise Application Engineer to enhance digital identity solutions. This role is pivotal in managing configurations and providing user support for Microsoft Entra ID, ensuring optimal system performance and security. You will collaborate with diverse application owners, drive platform innovation, and contribute to Humber's vision of a Digital Campus. Join a supportive team that values diversity and is committed to creating a positive impact in the community. If you have a passion for technology and a desire to shape the future, this is the perfect opportunity for you.

Benefits

Diverse and supportive team

Tools and technology for success

Opportunity to build Humber's future

Qualifications

• 5+ years of experience in designing and maintaining enterprise-class solutions.
• Strong understanding of Microsoft Entra ID platform and Agile methodologies.

Responsibilities

• Manage configurations and customizations for Microsoft Entra ID.
• Create documentation and provide training for end users.
• Integrate Microsoft Entra ID with third-party applications.

Skills

Microsoft Entra ID

Communication Skills

System Documentation

ITIL Principles

Problem Solving

Education

Three-year degree in Information Technology

Continued education in Information Technology or equivalent experience

Tools

Microsoft Azure DevOps

Salesforce

Job description

Job Description - Senior Enterprise Application Engineer, Application Administrator- ITS Digital Identity - PNRK (31812)

Find Your Spot at Humber
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

Job Details:
Position Title: Senior Enterprise Application Engineer, Application Administrator
Status: Project of a Non-Recurring Kind (PNRK) - until December 2025
Hours: 40 hours per week
Faculty/Department: Information Technology Services
Campus/Location: North Campus, Hybrid model (a mix of home and in-office workdays)
Salary: $49.88 (starting Rate)

About the Senior Enterprise Application Engineer, Application Administrator Role:

Under the direction of the Technology Product Owner, the Application Administrator, Digital Identity is responsible for managing configurations, customizations, data quality, and security, as well as providing user support, system upgrades, and comprehensive documentation for Microsoft Entra ID and related digital identity solutions. The role will focus on supporting Humber’s vision of a Digital Campus by ensuring optimal system performance, supporting platform users, and contributing to Humber’s overarching business outcomes.

Key Responsibilities:

• Administration and Product Management: Manage user profiles, security settings, and data-sharing rules, and maintain cloud-based digital identity solutions.
• System Configuration: Customize Microsoft Entra solutions by creating policies, workflows, and automations to enhance user experience.
• Third-party Integration: Integrate Microsoft Entra ID with third-party applications and ensure they function in alignment with Humber’s digital identity standards.
• Ways of Working: Work in an agile fashion and exemplify Product Excellence through embracing, championing and supporting the way we manage work and our product backlog. Promote transparency and accountability in your work.
• Documentation and Training: Create and maintain system and training documentation, including user guides and training sessions for end users.
• Operational Support: Conduct feature testing, manage seasonal releases, and support system upgrades to ensure that all digital identity services are resilient and meet business continuity needs.
• Collaboration and Continuous Improvement: Work closely with diverse application owners to continually enable new use cases, resolve problems, and drive platform innovation.
• Performance Monitoring: Measure operational effectiveness and user adoption, ensuring systems align with best practices for security, accessibility, and inclusivity.

About You:

Education

• A three-year degree in Information Technology, Computer Science, or a related field
• Continued education in Information Technology or equivalent experience is required

Experience

• At least five years of hands-on experience in large, complex environments designing, building, operating, maintaining, and securing enterprise-class solutions.
• Experience with the Microsoft Identity platform is required; experience with Salesforce is an asset.
• Previous experience working in Agile environments and with work management tools such as Microsoft Azure DevOps is considered an asset.

Skills

• Strong understanding of Microsoft Entra ID platform.
• Excellent oral and written communication skills, including active listening.
• Experience in creating system documentation and providing training.
• Familiarity with ITIL principles, technology change management, and report development.
• Ability to solve complex problems, perform root cause analysis, and think innovatively to enhance user experience.

Abilities

• Explain technical terms to non-technical clients with ease.
• Listen actively and respond to end-user issues with empathy and professionalism.
• Adapt to change and seek creative solutions to challenging problems.
• Collaborate with a diverse team and contribute positively to the organization’s goals.

If this sounds like you, we'd love to hear from you! At Humber Polytechnic we don't just accept difference we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we're looking for, consider applying and tell us why you are a great candidate for this job.

What's in it for you?

• An opportunity to be a part of building Humber's future.
• Be part of a diverse, hard-working, and supportive team.
• Tools and technology that will allow you to succeed at your job.

Equity, Diversity, and Inclusion
Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Accommodation
Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement
At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment.

Position Type: Support - Project of a Non-Recurring Kind

Work Locations

North Campus

205 Humber College Blvd.

Etobicoke M9W 5L7

Job Family

Business

Duration of Need: 1 year

Deadline to Apply: Jan. 12, 2025

Job Posting

12/20/24