Business Systems Analyst Tech and IT : PCL Construction · Edmonton Open until filled

Alberta; Edmonton; On-site; CAD 65,000 - 100,000; Full time

Benefits offered by this job

Employee ownership

Annual bonuses

RRSP/TFSA and pension options

Flexible medical, dental and vision

Life, AD&D and disability insurance

Parental leave

Wellness programs

Training and career growth

Mentorship programs

Job summary

PCL Constructors Inc. is seeking a Business Systems Analyst in Edmonton, Alberta (Corporate) to help shape software delivery for construction projects. You will engage with end users, write user stories, and translate requirements into wireframes and working software as part of an AI-enabled, modern tech stack.

You will collaborate across teams, perform QA, and guide usability testing within an Agile framework, contributing to process improvements and better project outcomes.

Qualifications

• Postsecondary degree or diploma in computing science, software engineering, information technology, information management, or a related discipline.
• 2 to 5 years of relevant experience in software development, business or systems analysis, or product delivery preferred.
• Hands-on experience across the software development lifecycle, including development, testing, or technical analysis.
• Practical experience applying AI tools to real-world problems, such as large language models, AI-assisted development, prompt and workflow design, integrations, agents, or API-based automation.
• Strong analytical and problem-solving skills, with the ability to think logically, constructively express ideas and concepts, and learn independently.
• Effective visual, verbal, and written communication skills, with the ability to explain technical concepts clearly and concisely.

Responsibilities

• Engage with, survey, and interview end users to discover unmet needs and opportunities in construction project administration workflows, such as submittals, procurement, project deliverables, and document turnover
• Discover, define, and write user stories and acceptance criteria while working with stakeholders to establish new contemplated functionality
• Translate functional and non-functional requirements from stakeholders and users into wireframes and prototypes to obtain buy-in on the solution
• Assess technical feasibility with developers and architects, including data models, integrations, and system behaviour, and write clear, concise, and unambiguous work instructions for team developers to translate requirements into working software
• Identify, prototype, and deliver practical uses of AI and automation, including AI-assisted workflows, Model Context Protocol (MCP) integrations, scripts, and developer tooling that improve the product and the team’s delivery practices
• Understand how PM4+ connects with Microsoft Dynamics 365 Finance and Operations and external construction applications, and account for those dependencies in requirements and design
• Perform initial quality assurance to ensure delivered software works as intended
• Prepare software demonstrations for technical and business audiences based on as-built functionality
• Plan and conduct usability tests with end users to validate new features
• Work within the team’s existing Agile solution delivery framework, following established practices, processes, rules, and deadlines, and plan backward from target release dates to deliver larger, more complex features
• Organize, categorize, and maintain the backlog of work and team documentation based on established norms and practices

Job description

The future you want is within reach. Let's build it together.

At PCL Constructors Inc., part of the PCL Family of Companies (PCL), we don't just build projects -- we build opportunities, careers and communities. We are 100% employee-owned, every employee has a stake in our success, and that shared commitment drives how we work, grow and lead in the construction industry.

We're a team of builders who care deeply about what we create and who we build with. That includes you. We are not only shaping the future of construction, we are also committed to shaping the future of your career.

As a Business Systems Analyst for PCL Constructors Inc. in Edmonton, Alberta (Corporate), you'll have the opportunity to participate in the end-to-end software development lifecycle to help PCL achieve business goals. They possess growing knowledge in their areas of expertise and deliver well-designed, high-quality solutions that make end users efficient and effective in managing the day-to-day operation of construction projects. They combine technical knowledge with product thinking and apply modern tools, including AI and automation, to improve both the product and the team’s delivery practices.

Why Choose PCL?

Choose a career with rewards that matter. PCL's total rewards are designed to support your growth, well-being and future success -- because when you succeed, we all do. Our offerings could include:

• Employee ownership opportunities that build long-term value
• Annual discretionary performance bonuses
• RRSP, TFSA, Pension Contribution Options
• Flexible medical, dental and vision benefits
• Prescription drug coverage and virtual care services
• Life, AD&D and disability insurance
• Paid parental leave and family care support
• Health and lifestyle spending account options
• Mental health and wellness support, including Employee Assistance Programs
• Career growth pathways, leadership development and mentorship programs
• Access to world-class training through PCL's College of Construction and professional development courses
• Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions

Here's how aBusiness Systems Analyst for PCL Constructors Inc. within Edmonton NAHQ contributes to our team:

Responsibilities

• Engage with, survey, and interview end users to discover unmet needs and opportunities in construction project administration workflows, such as submittals, procurement, project deliverables, and document turnover
• Discover, define, and write user stories and acceptance criteria while working with stakeholders to establish new contemplated functionality
• Translate functional and non-functional requirements from stakeholders and users into wireframes and prototypes to obtain buy-in on the solution
• Assess technical feasibility with developers and architects, including data models, integrations, and system behaviour, and write clear, concise, and unambiguous work instructions for team developers to translate requirements into working software
• Identify, prototype, and deliver practical uses of AI and automation, including AI-assisted workflows, Model Context Protocol (MCP) integrations, scripts, and developer tooling that improve the product and the team’s delivery practices
• Understand how PM4+ connects with Microsoft Dynamics 365 Finance and Operations and external construction applications, and account for those dependencies in requirements and design
• Perform initial quality assurance to ensure delivered software works as intended
• Prepare software demonstrations for technical and business audiences based on as-built functionality
• Plan and conduct usability tests with end users to validate new features
• Work within the team’s existing Agile solution delivery framework, following established practices, processes, rules, and deadlines, and plan backward from target release dates to deliver larger, more complex features
• Organize, categorize, and maintain the backlog of work and team documentation based on established norms and practices

Qualifications

• Postsecondary degree or diploma in computing science, software engineering, information technology, information management, or a related discipline
• 2 to 5 years of relevant experience in software development, business or systems analysis, or product delivery preferred
• Hands‑on experience across the software development lifecycle, including development, testing, or technical analysis
• Practical experience applying AI tools to real‑world problems, such as large language models, AI-assisted development, prompt and workflow design, integrations, agents, or API-based automation
• Strong analytical and problem‑solving skills, with the ability to think logically, constructively express ideas and concepts, and learn independently
• Effective visual, verbal, and written communication skills, with the ability to explain technical concepts clearly and concisely
• Strong organizational and time‑management skills, with attention to detail and the ability to prioritize work within deadlines and constraints
• Familiarity with user experience principles, design thinking, and user research methods
• Knowledge of construction project administration processes, such as submittals, procurement, change management, document control, or project closeout, is an asset
• Demonstrated exposure to the following tools, technologies, and software is an asset:
  • Software development technologies such as JavaScript/TypeScript, C#/.NET, Python, SQL, or browser extension development
  • AI development and integration technologies such as MCP servers, agents, or API-based automation
  • Wireframing and design tools such as Balsamiq, Figma, Sketch, or Adobe XD
  • Work management and source control tools such as Azure DevOps, Jira, or GitHub
  • Development tools such as Visual Studio Code or similar
  • Microsoft Power Platform tools such as Power BI, Power Automate, or Power Apps
  • Microsoft Dynamics 365 Finance and Operations, as an end user, analyst, or consultant
  • Construction applications such as Autodesk Construction Cloud or Pype
  • Data modelling, application telemetry tools such as Azure Application Insights, or reporting automation

Your Work Has Purpose Here

PCL projects are where life happens, where communities connect, careers begin, and progress is made. Regardless of the type of project, we are building something bigger: a future that's inclusive, resilient and full of opportunity.

At PCL Constructors Inc., we are committed to creating a workplace where everyone belongs. We value the diverse experiences, identities and perspectives our employees bring. Employment decisions are based on merit, potential and the drive to make a difference, regardless of race, gender, age, ability or background.

We know everyone's needs are different, if you require accommodation during the application process, please contact [e-mail] and include the position and location of interest.

This recruitment process does not involve the use of artificial intelligence (AI) to screen, assess, or select applicants. All hiring decisions are made by human reviewers.

Company: PCL Constructors Inc.

Primary Location: Edmonton, Alberta (Corporate)

Job Title: Business Systems Analyst

Requisition ID: 14815