Construction Technology Analyst (Tech Support & Training)

PCL Construction, Inc.; Richmond; Presencial; CAD 85.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee ownership

Annual bonuses

RRSP/TFSA options

Benefits package

Life & disability insurance

Parental leave

Descripción de la vacante

PCL Constructors Inc. in Richmond, BC, is looking for a Construction Technology Analyst to support our team as we build legacy projects in the community. The role emphasizes problem solving, training, and maintaining district IT resources to keep sites and offices running smoothly.

The ideal candidate will have significant field experience, strong communication, and a track record of coordinating with stakeholders to implement technology solutions across districts.

Formación

• Minimum high school diploma or equivalent.
• Bachelor's/Associate degree in computer technology or related field.
• 8+ years progressive experience in related field.
• Excellent verbal and written communication skills.
• Advanced problem-solving and troubleshooting abilities.
• Strong organizational and time-management skills.
• Results-oriented with project management experience.
• Knowledge of change management methodologies.
• Ability to establish and maintain relationships with stakeholders and decision makers.

Responsabilidades

• Resolves user-reported problems using available tools and following procedures and policies for handling support cases.
• District jobsite setup and turndown, including remote support.
• Plans, creates, and delivers technical training and other knowledge resources.
• Administers and monitors district office and construction site server resources and technology solutions to ensure optimal operation.
• Accurate and timely logging of problems and resolutions in problem-management database.
• Coaches other team members with technical issues and acts as an escalation point.
• Identifies issues and provides innovative solutions based on feedback from project teams.
• Aligns with district strategic plan and Business Technology initiatives.
• Provides implementation support on corporate and regional initiatives.

Conocimientos

Communication

Problem solving

Time management

Project management

Stakeholder management

Change management

Educación

High school diploma

Bachelor/Associate degree

Descripción del empleo

PCL Constructors Inc. in Richmond, BC, is looking for a Construction Technology Analyst to support our team as we build legacy projects in the community. The role emphasizes problem solving, training, and maintaining district IT resources to keep sites and offices running smoothly.

The ideal candidate will have significant field experience, strong communication, and a track record of coordinating with stakeholders to implement technology solutions across districts.