Construction Technology Product Manager - Procore

Modern Niagara; Vaughan; On-site; CAD 90,000 - 110,000; Full time

Benefits offered by this job

Defined Contribution Pension Plan with

Flexible Health and Dental benefits

Health spending account

Employee Assistance Program

Vacation package with tenure

Parental Leave Top Up

Community Day

Corporate discounts

Job summary

Modern Niagara seeks a Construction Technology Product Manager - Procore to own day-to-day platform operations for a key product pillar. You will configure, document, support, and continually improve Procore workflows so project teams can work efficiently and consistently.

You will drive governance, training, adoption, and cross-functional collaboration with IT, Analytics, and operations, across multiple projects and sites in Canada.

Qualifications

• Bachelor's-level degree or higher in a relevant field or equivalent construction/Procore experience.
• 5–10+ years in construction operations, project coordination, PM, tech, or platform admin.
• Strong knowledge of construction lifecycle, field and office workflows, and documentation controls.
• Ability to configure permissions, templates, forms, workflows, and project standards at scale.
• Proven training, communication, documentation, troubleshooting, and root-cause analysis skills.
• Comfort working across Operations, IT, Analytics, Safety, Quality, and regional project teams.
• Office-based with frequent site engagement and movement through active construction environments.

Responsibilities

• Manage company- and project-level configurations, including templates, forms, permissions, workflows, directories, and project settings.
• Translate approved workflows into Procore setup and usage standards for field and office teams.
• Develop and deliver role-based Procore training, onboarding guides, SOPs, and adoption campaigns.
• Serve as the first escalation point for functional questions, usage issues, configuration problems, and workflow concerns.
• Troubleshoot issues, identify root causes, coordinate with Procore Support and internal teams, and implement fixes.
• Monitor adoption, usage, data completeness, permissions, and configuration consistency; support corrective actions.
• Partner with Analytics to support Power BI reporting, data dictionaries, and connected workflows across projects.
• Assess Procore releases, support testing, pilots, and training updates; prepare users for material changes.
• Gather user feedback and identify opportunities to reduce friction and manual workarounds.

Skills

Training

Communication

Documentation

Troubleshooting

Root cause analysis

Education

Bachelor's degree or higher in Construction Management, Engineering Technology, Information Systems, Business Systems, or related field

Tools

Power BI

Procore

ERP integrations

Job description

The Construction Technology Product Manager - Procore is the hands‑on owner of day‑to‑day platform operations within an assigned Procore product pillar (domain). This role configures, supports, documents, and continuously improves Procore so project teams can use approved workflows consistently and produce reliable operational outputs.

Why This Role Matters to Modern Niagara

Procore supports critical project and field workflows across Modern Niagara. This role turns platform standards and governance decisions into practical execution, helping teams work consistently, addressing adoption gaps, improving data quality, and ensuring platform changes are implemented cleanly across projects, regions, and business units.

Key Impact / Purpose

• Keep Procore configured, documented, supported, and aligned with approved construction workflows and standards.
• Enable users through role‑based training, onboarding, coaching, and practical support that improves adoption.
• Strengthen operational outputs as well as data quality and reporting reliability by improving platform setup, workflow usage, and standard field practices.

Duties And Responsibilities

• Manage company-level and project-level configurations, including templates, forms, permissions, workflows, directories, project settings, and standard tools.
• Apply project setup standards consistently and maintain documentation for configuration, permissions, workflows, and setup requirements.
• Translate approved business workflows into practical Procore setup and usage standards that work for field and office teams.
• Develop and deliver role-based Procore training, onboarding, quick-reference guides, standard operating procedures, and adoption campaigns.
• Serve as the first point of escalation for functional questions, usage issues, configuration problems, and workflow concerns.
• Troubleshoot issues, identify root causes, coordinate with Procore Support and internal technical teams, and recommend sustainable fixes.
• Monitor adoption, usage, compliance, data completeness, permission structures, and configuration consistency, then support corrective actions.
• Partner with Analytics and Integration resources to support Power BI reporting, data dictionaries, field usage guidance, exports, and connected workflows.
• Assess Procore releases and feature updates, support testing and pilots, update training and documentation, and prepare users for material changes.
• Gather user feedback and identify opportunities to reduce friction, duplicate entry, manual workarounds, and underused capabilities.

Must Haves

• Diploma or degree in Construction Management, Engineering Technology, Information Systems, Business Systems, Project Management, or a related field, or an equivalent combination of construction operations and Procore platform experience.
• 5 to 10+ years of experience in construction operations, project coordination, project management, construction technology, business systems, or platform administration.
• Strong knowledge of construction project lifecycle processes, field and office workflows, project documentation, operational controls, and platform administration.
• Demonstrated ability to configure permissions, templates, forms, workflows, and project standards in a scalable and consistent way.
• Strong training, communication, documentation, troubleshooting, and root cause analysis skills.
• Ability to work effectively across Operations, IT, Finance, Analytics, Safety, Quality, and regional project teams.
• Ability to work primarily in an office environment with frequent weekly site engagement and regular movement through active construction environments.

Nice to Haves

• 2 or more years of hands-on experience with Procore or a comparable construction management platform, with current Procore certifications.
• Experience supporting multiple projects, regions, departments, or business units.
• Experience developing training materials, support documentation, workflows, templates, platform standards, or operational runbooks.
• Experience supporting data quality, Power BI reporting, integrations, ERP-connected workflows, or analytics environments.
• Experience participating in platform release testing, pilots, rollout planning, and post-implementation reviews.

This is a new position. Expected annual compensation; $90,000 - $110,000

Modern Niagara offers a competitive total compensation package including:

• Defined Contribution Pension Plan with a generous employer contribution.
• Flexible Health and Dental benefits with tiered options to meet the needs of you and your family.
• An annual health spending account to support your overall wellness.
• 24/7 confidential support through our Employee and Family Assistance Program, with access to comprehensive resources and professional services.
• A competitive vacation package with additional vacation granted throughout your tenure with the organization.
• Employer Paid Parental Leave Top Up.
• An annual Community Day dedicated to volunteering and giving back to the communities where we live and work.
• Corporate discounts through various vendors across Canada, including fitness, mobile phones, travel, and home and auto insurance.

Here at Modern Niagara, because we know our people are the best in the industry, we pride ourselves on providing a total compensation package that rewards employees for their hard work and supports employees and their families in their overall wellbeing.

About Modern Niagara

Who We Are

Modern Niagara helps building owners, managers, and general contractors meet the mechanical, and electrical needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We are committed to having a positive and meaningful impact on Canada’s infrastructure — and on the communities where we live, learn, work, and heal. We build for life.

Our Culture & Values

We value passion, initiative, determination, professionalism, and teamwork. Health and safety are embedded in everything we do, and our award‑winning safety culture consistently performs well above industry standards.

Diversity, Equity & Inclusion at Modern Niagara

We are committed to building a diverse, equitable, and inclusive organization where everyone has access to opportunity, feels a sense of belonging, and can thrive. We actively work to remove barriers faced by members of equity‑seeking groups (including women, Indigenous, Black, racialized, 2SLGBTQIA+ people, people with disabilities, and newcomers to Canada) in the construction industry. We encourage applications from candidates of all backgrounds and lived experiences and are committed to a barrier‑free hiring process. If you require accommodation at any stage of the recruitment process, please contact us at [e-mail] so we can make appropriate arrangements.

We appreciate every applicant's interest in joining Modern Niagara. Only those selected for an interview will be contacted.