Construction Ops Systems Support Specialist

Green Infrastructure Partners; Markham; On-site; CAD 102,333 - 115,977; Full time

Benefits offered by this job

Annual performance-based bonus

Retirement savings program

Career growth opportunities

Job summary

A construction and project management firm based in York Region is seeking an experienced Business Support Analyst to provide ongoing application support for core business systems. This role will involve troubleshooting user issues, managing support tickets, and ensuring process consistency across the organization. The ideal candidate will have 3+ years of relevant experience, particularly in construction or related fields, and a strong understanding of operational workflows. Competitive salary and performance-based bonuses are offered.

Qualifications

• 3+ years of relevant experience, preferably in construction, infrastructure, or project-based environments.
• Hands-on experience supporting enterprise or project systems post go-live.
• Strong understanding of construction or project-based operational workflows.

Responsibilities

• Provide day-to-day application support for enterprise and project delivery systems.
• Log, track, and manage support tickets and enhancement requests.
• Ensure adherence to approved processes, controls, and governance standards.

Skills

Application support

Troubleshooting

User coaching

Process improvement

Data validation

Job description

A construction and project management firm based in York Region is seeking an experienced Business Support Analyst to provide ongoing application support for core business systems. This role will involve troubleshooting user issues, managing support tickets, and ensuring process consistency across the organization. The ideal candidate will have 3+ years of relevant experience, particularly in construction or related fields, and a strong understanding of operational workflows. Competitive salary and performance-based bonuses are offered.