Operations Business Systems Analyst

AMI Attachments; Hawkesville; On-site; CAD 85,000 - 110,000; Full time

Job summary

AMI Attachments is seeking an Operations Business Systems Analyst to bridge business operations with manufacturing processes, data, and technology. You will map current-state and future-state workflows, translate needs into clear requirements for ERP, Microsoft platforms, reporting, automation, and internally developed software.

You will ensure defined processes, rules, data, and acceptance criteria guide solution builds, reducing rework and improving data reliability across cross-functional

Responsibilities

• Document and analyze current-state and future-state workflows across sales, engineering, supply chain, operations, quality, warehouse, service, finance, and HR to define problems and outcomes.
• Translate approved needs into business and functional requirements, rules, user stories, and acceptance criteria with traceability through testing.
• Identify ownership gaps, broken handoffs, and manual workarounds to help cross-functional decisions.
• Map demand and product configuration flow from engineering through planning, production, inventory, and delivery.
• Support ERP, Microsoft 365, SharePoint, Power BI, Power Platform initiatives and data-migration efforts.
• Prepare process guides, work instructions, and training; support cutover, stabilization, and adoption.

Job description

Job Summary

The Operations Business Systems Analyst connects business operations, manufacturing processes, data, and technology: mapping current-state and future-state processes, identifying workflow and data problems, and translating approved business needs into clear requirements for ERP, Microsoft platforms, reporting, automation, and internally developed software.

Process owners decide how the business should operate; the analyst ensures approved processes, rules, data, and acceptance criteria are clearly defined before a solution is built. Your work will reduce rework, improve data and transaction reliability, and strengthen cross-functional handoffs.

EDUCATION / KNOWLEDGE / SKILLS

• Post-secondary education in business, engineering, operations, supply chain, information systems, or a related discipline, or equivalent practical experience.
• Three to seven years of experience in manufacturing operations (including fabrication or welding), business analysis, ERP or business systems, production planning, supply chain, or engineer-to-order and configure-to-order environments.
• Practical knowledge of manufacturing workflows, including bills of material, routings, work orders, inventory, planning and scheduling, and quality.
• Experience gathering requirements, mapping processes, supporting system changes, and coordinating testing or user training.
• Strong communication, organization, and prioritization skills across operational and technical groups.
• Experience implementing or optimizing ERP, shop-floor, planning and scheduling, reporting, or data-migration solutions.
• Experience with Microsoft 365 Platform including SharePoint, Power BI, Power Platform or similar platforms, and working knowledge of SQL, relational data, integrations, and software development lifecycles; development experience is not required.
• Judgment to recommend simple, efficient, and reliable solutions, making the best use of existing systems before proposing a new one, and comfort working between the shop floor and the office.
• Curiosity about technology and the ability to ask the right questions to get to the root cause of a problem, separating symptoms from underlying issues.

RESPONSIBILITIES

Business Process and Requirements Analysis

• Document and analyze current-state and future-state workflows across sales, engineering, supply chain, operations, quality, warehouse, service, finance, and HR to define problems, root causes, and desired outcomes.
• Translate approved needs into business and functional requirements, business rules, user stories, and acceptance criteria, with traceability through testing and implementation.
• Identify unclear ownership, broken handoffs, duplicate work, and manual workarounds, and facilitate cross-functional decisions.
• Map how demand and product configuration flow from engineering release through planning, production, quality, inventory, and delivery, and identify interruptions such as missing material, inaccurate master data, or late changes.
• Support ERP, Microsoft 365, SharePoint, Power BI, Power Platform, and internally developed software initiatives, assessing existing capabilities before recommending a new application or custom solution.
• Prepare process guides, work instructions, and training, and support cutover, stabilization, and adoption.
• Coordinate multiple initiatives with clear scope, priorities, decisions, risks, and documentation.

Salary $85,000 to $110,000 Annually

AMI Attachments Inc. is committed to providing an inclusive and accessible hiring process. If you require accommodation at any stage of the recruitment or selection process, please let us know. We will work with you to provide reasonable accommodation to meet your individual needs.