Constituency Support & Communications Assistant

Members of Parliament Offices / Bureaux de député(e)s; Terrace; On-site; CAD 48,000 - 53,000; Full time

Job summary

The Constituency Assistant position in the office of Ellis Ross, Member of Parliament for Skeena – Bulkley Valley, supports communications, organizes correspondence, and serves as the first contact for constituents. You will handle calls, visits, emails, and data entry to help deliver community support.

This role involves draft responses, managing casework, and improving office operations while collaborating with the MP and local stakeholders to strengthen outreach and service delivery for

Qualifications

• Post-secondary education from a recognized institution or an acceptable combination of education, training and relevant experience.
• Customer service experience in an office setting providing reception or administrative support.
• Excellent written and oral communication abilities, with great attention to detail.
• Strong computer skills including experience with Microsoft Office suite of programs.

Responsibilities

• Acts as the first line of response with constituents for all incoming cases and provides information, advice and support in person, over the telephone and in writing.
• Drafts responses to constituent emails and letters, including on constituency casework issues.
• Provides various administrative services to the Member’s office and ensures the flow of operations.

Skills

Customer service

Written & verbal communication

Attention to detail

Office reception

Education

Post-secondary education

Tools

Microsoft Office

Job description

The Constituency Assistant position in the office of Ellis Ross, Member of Parliament for Skeena – Bulkley Valley, supports communications, organizes correspondence, and serves as the first contact for constituents. You will handle calls, visits, emails, and data entry to help deliver community support.

This role involves draft responses, managing casework, and improving office operations while collaborating with the MP and local stakeholders to strengthen outreach and service delivery for