Constituency Assistant

Members of Parliament Offices / Bureaux de député(e)s; Thompson; On-site; CAD 42,000 - 63,000; Full time

Job summary

The Honourable Rebecca Chartrand's constituency office seeks a qualified Constituency Assistant to support constituents, manage correspondence, coordinate outreach, and handle essential administrative tasks. This role connects residents with federal programs and services while working in a collaborative, fast-paced enviroment dedicated to serving the community.

You will respond to inquiries, organize events, draft communications, and work with partners to deliver people-centered service in a

Qualifications

• Post-secondary education from a recognized institution or acceptable combination of education, training and relevant experience.
• Experience in a client service environment (retail, office administration or hospitality).
• Experience in a politically sensitive or public-facing environment.
• Experience collaborating with external partners, agencies and stakeholders to solve issues.
• Experience supporting communications and outreach activities, including drafting materials and coordinating stakeholder engagement.

Responsibilities

• Constituent Services: Respond to inquiries via phone, email, and in person; manage casework; liaise with government agencies.
• Administrative Support: Maintain confidential records, manage correspondence, schedule meetings, and support daily operations.
• Community Engagement: Assist with event planning, outreach activities, and local meetings to strengthen relationships.
• Communications and Outreach: Prepare and coordinate written communications, including mailers, correspondence, news releases, and promotional materials.

Skills

Customer service

Public service knowledge

Stakeholder coordination

Multitasking

Education

Post-secondary education

Job description

• Language Requirements: Proficiency in English
• Outcome: Regular
• Hours: Full-Time

Job Description

The office of the Honourable Rebecca Chartrand, Member of Parliament for Churchill-Keewatinook Aski is currently seeking a qualified candidate to fill the Constituency Assistant position.

About the role:

This position provides direct support to constituents by managing correspondence, coordinating community outreach initiatives, and performing key administrative functions within the constituency office. Through your work, you will help connect residents with federal programs and services, address constituent inquiries, and contribute to the effective delivery of responsive, people-centered service. This is an excellent opportunity to gain valuable experience in public service while working in a collaborative, fast-paced environment dedicated to serving the community.

Primary responsibilities:

• Constituent Services: Respond to community inquiries via phone, email, and in person; manage casework; liaise with government agencies to resolve issues.
• Administrative Support: Maintain confidential records, manage correspondence, schedule meetings, and support daily office operations.
• Community Engagement: Assist with event planning, outreach activities, and local meetings to strengthen community relationships.
• Communications and Outreach: Prepare and coordinate written communications, including monthly mailers, constituent correspondence, news releases, and promotional materials to support community engagement and outreach efforts.

Top reasons to apply:

Working in the Honourable Chartrand's office offers a unique opportunity to make a meaningful difference in the lives of constituents every day. Working in this office, you will help community members navigate federal programs and services, solve complex problems, and connect with the support they need. This role provides valuable experience in public service, community engagement, and government operations while allowing you to build strong professional relationships and contribute directly to the well-being of the community.

Qualifications

Education:

• Post-secondary education from a recognized institution OR an acceptable combination of education, training and relevant experience.

Experience:

• Experience in a client service environment, such as retail, office administration or hospitality.
• Experience working in a politically sensitive or public-facing environment.
• Experience in working collaboratively with external partners, agencies and stakeholders to solve issues towards a common goal.
• Experience supporting communications and outreach activities, including drafting written materials, coordinating stakeholder engagement initiatives, and developing public-facing communications.Experience multitasking and prioritizing work, demonstrating flexibility with the ability to quickly adapt to different situations.

Asset:

• Strong understanding of federal government programs, services and government processes.

Additional Information

Members of Parliament are individual employers who are responsible for recruiting, hiring and managing the employees who help them carry out their parliamentary duties. Terms and conditions of employment vary from one MP's office to another.

If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Recruitment and Selection Services at [e-mail] .

We thank all candidates for their application. Only selected candidates will be contacted for next steps.

This posting will remain advertised until all business requirements are met. Applicants who meet the qualifications may be contacted for further assessment at any time.