Conseiller.ère principal.e, Indemnisation lignes spécialisées (FinPro+)

Intact Financial Corporation; Laval; Hybrid; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Virtual sleep clinic

Job summary

National Bank is seeking a Chief Application Analyst to strengthen Financial Crime Compliance IT Delivery. You will support and enhance complex applications while coordinating incidents, changes, and vendor interactions across business units and IT teams.

You will guide transformation efforts, advise leadership on regulatory-aligned strategies, and ensure new solutions are operationalized with QA and change management. The role blends technical leadership with compliance expertise.

Qualifications

• Bachelor's degree or other diploma in Computer Science or related field with several years of relevant experience.
• Experience supporting and analyzing complex applications.
• Knowledge of AWS.
• Strong communication skills and ability to simplify IT concepts for diverse audiences.
• Knowledge of the compliance domain is asset.
• Results-oriented with ability to meet objectives and deadlines.
• AWS Cloud Practitioner certification, or commitment to obtain it.

Responsibilities

• Provide support and enhancement services for complex applications.
• Manage, analyze, communicate, and coordinate resolution of incidents, problems, and change requests with Bank teams and external vendors.
• Guide IT teams by understanding business units' strategy, challenges, and realities.
• Identify and mitigate impacts related to transformation projects, programs, and initiatives.
• Advise business units and IT leadership on strategic directions based on standards and regulations.
• Ensure operationalization of new solutions, including change management and QA.

Skills

AWS

AWS Cloud Practitioner

Artificial Intelligence

Diversity & Inclusion

Teamwork

Cybersecurity

Empathy

Initiative

Learning Agility

Resiliency

Financial Crime Analytics

AWS Certified Cloud Practitioner

Education

Bachelor's degree in Computer Science or related field

Tools

AWS

Job description

A career as a Chief Application Analyst within the Financial Crime Compliance IT Delivery team at National Bank means putting your expertise in regulatory compliance and information technology to help protect the Bank.

In this key role, you will contribute directly to meeting regulatory requirements, reducing risk, and evolving technology solutions that are essential in the fight against financial crime.

• Provide support and enhancement services for complex applications
• Manage, analyze, communicate, and coordinate the resolution of application incidents, problems, and change requests with Bank teams and external vendors (originating from users or internal and external partners)
• Understand the strategy, challenges, and operational realities of business units to effectively guide IT teams in developing innovative and efficient solutions
• Identify and mitigate impacts related to transformation projects, ongoing programs, and new initiatives
• Advise business units and IT leadership on strategic directions based on business objectives, applicable standards and regulations, as well as technology goals and trends
• Ensure the operationalization of new solutions, including change management, quality assurance, and process optimization.

Your team

The Technology and Operations sector includes more than 5,500 specialists working in an agile, proactive, and collaborative manner to seize opportunities, stay at the forefront of technology, and continuously improve processes.

Within the Financial Crime Compliance IT Delivery sector, you will be part of a multidisciplinary team reporting to a Manager - Asset Management. Our team stands out through its deep domain expertise, delivery excellence, exceptional client and employee experience, collaborative culture, and positive work environment.

We strive to offer maximum flexibility to support your work-life balance. This includes a hybrid work environment and a flexible, adaptable schedule.

The Bank is committed to continuous development and internal mobility. Our personalized training programs, based on experiential learning, allow you to deepen your expertise and develop new skills. Resources such as the data academy, language training, coaching, and mentoring are always available to you.

Prerequisites

• Bachelor's degree or other diploma in Computer Science or a related field, combined with several years of relevant experience
• Experience supporting and analyzing complex applications
• Knowledge of AWS
• Strong communication skills and the ability to simplify complex IT concepts for diverse audiences
• Knowledge of the compliance domain is considered an asset
• Results-oriented with the ability to meet objectives and deadlines
• AWS Cloud Practitioner certification, or a commitment to obtain it.

You may be required to work occasionally outside regular business hours, including evenings and weekends.

Languages

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

• Artificial Intelligence
• Diversity & Inclusion
• Teamwork
• Cybersecurity
• Empathy
• Initiative
• Learning Agility
• Resiliency
• Financial Crime Analytics
• AWS Certified Cloud Practitioner

Benefits

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?