Conflict Group Support Specialist

Miller Thomson LLP; Toronto; On-site; CAD 66,000 - 72,000; Full time

Benefits offered by this job

Health benefits

Flexible schedule

Retirement plan

Professional development

Wellness account

Job summary

Miller Thomson LLP seeks a Conflict Group Support Specialist in Ontario or Montreal to ensure accurate and compliant conflict clearance processes. You will collaborate with lawyers, legal assistants, and the Risk Management team to support the General Counsel's office through conflicts group.

Bilingual English and French is required, with strong analytical and communication skills to manage complex information and multiple priorities.

Qualifications

• Post-secondary education in law, business administration, risk management, compliance, information management, or a related field.
• Proficiency in conflict clearance processes and risk management.
• Ability to work with confidential information and maintain strict ethics.

Responsibilities

• Conducting conflict searches and conflict clearances for new matters and engagements using Intapp conflicts.
• Reviewing conflict reports and identifying potential issues requiring senior review.
• Coordinating ethical walls and confidentiality screens as required using Intapp Walls.
• Supporting onboarding of lawyers and professionals with lateral hire conflict reviews.
• Reviewing client transfer lists to identify conflicts and confidentiality concerns.
• Preparing conflict memos and maintaining documentation relating to reviews.

Skills

Bilingual English & French

Analytical thinking

Attention to detail

Communication skills

Team collaboration

Education

Post-secondary education in law / risk management / compliance

Tools

Intapp Walls

Intapp conflicts

Aderant

Job description

As a recognized national law firm, we support, grow, and impact our communities through our work. We help entrepreneurs, companies, and professionals shape and build the Canadian economy.

When you start a career with Miller Thomson, you join a firm that puts its people first. We provide the opportunity to influence the course of your career, community, and workplace with the support and backing of a national organization. While teamwork and collaboration are hallmarks of our culture, we accept and encourage individuality. You can expect a friendly, safe, and supportive environment where your colleagues will rally around to help you succeed.

Find the spark that will propel your career to new heights.

We are seeking a Conflict Group Support Specialist to join our Risk Management & Conflicts Team in our Ontario or Montreal offices.

This position plays a critical role in ensuring the firm's conflict clearance processes are conducted accurately, efficiently, and in accordance with professional, ethical, and regulatory obligations.

The successful candidate will work closely with lawyers, legal assistants, and members of the Risk Management team to support the role of the General Counsel's office through the conflicts group. Bilingualism (English and French) is required, as this role supports lawyers and business professionals across the firm nationally and requires effective communication with stakeholders in both official languages.

Key Responsibilities:

• Conducting conflict searches and conflict clearances for new matters and engagements with Intapp conflicts, received through the firm's intake systems and conflicts inbox.
• Reviewing conflict reports, assessing search results, and identifying potential legal, commercial, and confidentiality issues for further assessment.
• Escalating complex, sensitive, or high‑risk conflict matters to senior members of the Risk Management team.
• Coordinating, implementing, and monitoring ethical walls, confidentiality screens, and other internal restrictions where required, using Intapp Walls.
• Supporting the onboarding of lawyers and professionals by coordinating lateral hire conflict reviews and related compliance requirements.
• Reviewing client transfer lists and matters worked on by incoming lawyers to identify potential conflicts and confidentiality concerns.
• Preparing conflict memoranda and maintaining appropriate documentation relating to lateral hire and mobility reviews.
• Conducting conflict and confidentiality reviews of articles, publications, presentations, and other external communications.
• Reviewing content for references to clients, matters, or confidential information and obtaining necessary approvals prior to publication.
• Performing corporate and organizational research to identify affiliates, subsidiaries, related entities, and other relevant relationships.
• Assisting lawyers and legal assistants with conflict‑related inquiries and providing guidance on conflict clearance procedures and best practices.
• Maintaining accurate conflict‑related records, databases, and tracking systems.
• Assisting with audits, reporting initiatives, data integrity projects, and continuous improvement initiatives related to conflicts and risk management.
• Supporting the Conflicts Team during absences, peak periods, and special projects as required.
• Performing other duties and contributing to projects assigned.

What You'll Bring:

• Post‑secondary education in law, business administration, risk management, compliance, information management, or a related field.
• 1-3 years of experience in conflicts, legal administration, risk management, compliance, or a related function within a law firm or professional services environment.
• Bilingualism (English and French) is required.
• Strong analytical and problem‑solving skills with a demonstrated ability to assess complex information and exercise sound judgment.
• Exceptional attention to detail and the ability to manage multiple priorities
• Knowledge of legal conflicts, confidentiality obligations, and professional responsibility requirements is considered an asset.
• Experience working with legal technology platforms, conflict databases, document management systems, and matter intake tools is considered an asset.
• Experience with Aderant, Intapp Walls, ethical wall administration, and legal conflicts management processes is considered a valuable asset.
• Familiarity with law firm risk management, confidentiality screening, and lateral hire onboarding procedures is considered an asset.
• Excellent organizational skills and a commitment to delivering high‑quality internal client service.
• Strong interpersonal and communication skills, with the ability to collaborate effectively across offices and departments.

What we offer:

We believe in the importance of a Total Compensation package, ensuring our mix of salary, benefits, and perks are competitive within the market as well as a work‑life balance. We offer:

• A comprehensive Benefits package that includes Health, Dental and Vision Care, Employee Assistance Program, Life Insurance, Short Term and Long Term Disability Insurance, 3+ Weeks’ Vacation and 10 Personal Days;
• A Diverse and Inclusive Workplace;
• Flexible working options;
• Maternity Leave Top‑up;
• A Firm matching Group Retirement Savings plan;
• An individual TFSA with low fund management fees and competitive investment options;
• Employee Assistance Program to support you and your family;
• A wellness spending account to foster employee well‑being;
• Professional Development opportunities;
• Employee appreciation events;
• Charitable giving programs.

Compensation:

We offer a market‑leading total rewards package with the expected range of the annual salary to be between $66,000 - $72,000.

The final salary is influenced by the location of the incumbent and may fluctuate based on the qualifications, skills, and market considerations, ensuring alignment with internal and external pay equity standards.

Who we are:

Miller Thomson LLP is one of Canada’s fastest-growing national business law firms, with ten offices across the country. Our consistent ability to provide practical, creative and cost‑effective advice, combined with an unyielding service commitment to our clients and a strong dedication to our lawyers, staff and the communities in which we practice, gives us a unique position in the Canadian legal industry.

Miller Thomson LLP is an equal‑opportunity employer and is committed to equity, diversity, inclusion, and accessibility.

This is a newly created role and does not replace an existing position.

While we thank all applicants for their interest, due to the high volume of applications we receive, we are unable to respond to queries individually, and only those selected for an interview will be contacted.

Miller Thomson will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our People and Culture department of the nature of the accommodation that you may require, to ensure your equal participation.