Configuration Technician - Contract

Compugen Inc; Richmond Hill; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player seeks a detail-oriented Configuration Technician to join their IT team. In this role, you will be responsible for imaging, configuring, and deploying laptops and devices, ensuring they meet operational standards. You will work with the latest technologies and collaborate with various departments to deliver exceptional service. If you thrive in a fast-paced environment and have a passion for technology, this opportunity offers a chance to make a significant impact while growing your skills in a supportive and inclusive culture.

Qualifications

• High school diploma required; IT degree preferred.
• Experience in deploying Windows OS and troubleshooting hardware.

Responsibilities

• Image and configure laptops using SCCM according to standards.
• Deploy software packages and perform quality checks on devices.

Skills

SCCM

Windows 10/11 Configuration

Hardware Troubleshooting

Networking (TCP/IP, DNS, DHCP)

Active Directory

Microsoft Certified: Modern Desktop Administrator Associate

CompTIA A+ Certification

Communication Skills

Attention to Detail

Problem-Solving Skills

Education

High School Diploma

Degree in Information Technology

Tools

System Center Configuration Manager (SCCM)

Windows Operating Systems

Various Software and Security Tools

Job description

Job Details: Configuration Technician - Contract

Full details of the job.

Job Title: Configuration Technician

Vacancy No: VN7657

Company Name: Compugen

Work Location: To be discussed during the recruitment process

Base Pay Range: To be discussed during the recruitment process

About Compugen

Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design.

Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture

We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview:

We are seeking a detail-oriented and technically proficient Laptop Configuration Technician to join our IT team. The ideal candidate will be responsible for imaging, configuring, and deploying laptops and other devices using System Center Configuration Manager (SCCM) to ensure they are ready for end-users. This role requires strong technical skills, excellent problem-solving abilities, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

• Use SCCM to image and configure laptops and other endpoint devices according to company standards and requirements.
• Ensure all devices are installed with the latest OS, software, patches, and security updates.
• Deploy software packages, drivers, and updates via SCCM.
• Perform quality checks to ensure devices are properly imaged and meet operational standards.
• Set up and configure laptops for new employees or departments, ensuring hardware, software, and peripheral devices are fully functional.
• Configure user profiles, system settings, and network configurations.
• Diagnose and resolve issues related to system images, device deployments, and configuration errors.
• Assist with troubleshooting hardware and software issues as part of the imaging and configuration process.
• Maintain detailed records of configuration procedures, deployments, and troubleshooting actions.
• Provide status updates on device inventory, imaging progress, and issues encountered.
• Work closely with IT support teams to ensure smooth deployment and setup of laptops and devices.
• Collaborate with other departments to understand their specific configuration needs.

Skills & Qualifications:

• High school diploma or equivalent required. A degree in Information Technology or related field is preferred.
• Experience in configuring and deploying Windows operating systems (Windows 10/11) and commonly used software.
• Familiarity with hardware troubleshooting and setup (laptops, docking stations, peripherals).
• Basic understanding of networking (TCP/IP, DNS, DHCP) and Active Directory.
• Familiarity with various software and security tools used in imaging and configuration processes.
• Strong attention to detail and organizational skills.
• Excellent communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Ability to troubleshoot technical issues and provide timely solutions.
• Microsoft Certified: Modern Desktop Administrator Associate (MD-100, MD-101)
• CompTIA A+ or other IT certifications.

Equity Statement

At Compugen, we're committed to diversity, equity and inclusion, actively recruiting from all groups. We provide accommodation upon request to all applicants during the recruitment process. At Compugen, we believe that everyone deserves a seat at the table. If you require an accommodation, our People & Culture representative will work with you to meet your needs.

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