CONFIDENTIAL: Enablement Engineer

Insight Global; Vancouver; On-site; CAD 110,000 - 140,000; Full time

Job summary

Insight Global is seeking an AI Enablement Engineer for a leading global fashion retailer. You will empower engineering teams to leverage AI, data, and platform capabilities at scale, by creating tools, docs, and internal platforms that streamline AI adoption.

You will work with Engineering, Platform, Data, Analytics, and AI teams to improve developer experience, build portals, and deliver self-service resources. Strong DevEx and cloud experience are essential.

Qualifications

• Experience in DevEx, platform enablement, or technical enablement roles.
• Ability to translate complex tech concepts into scalable docs and self-service tools.
• Strong communication skills and documentation proficiency.
• Experience with cloud platforms, APIs, and CI/CD concepts.
• Ability to collaborate across engineering, platform, data and AI teams.

Responsibilities

• Design and improve developer experiences that enable engineering teams to adopt AI capabilities effectively.
• Build and evolve internal developer portals, knowledge hubs, and enablement tools.
• Create and maintain technical documentation, implementation guides, standards, and best practices.
• Partner with engineering, platform, data, and AI teams to improve discoverability and adoption of internal capabilities.
• Gather feedback from engineers and translate insights into scalable enablement solutions.
• Support onboarding, education, and knowledge-sharing initiatives across the engineering organization.
• Help establish documentation frameworks and self-service resources that improve engineering productivity.
• Collaborate closely with technical stakeholders and program leadership to drive continuous improvement in developer experience.

Skills

DevEx

Platform Enablement

Developer Relations

Solutions Engineering

Software Engineering

Technical Enablement

Job description

Job Description

Insight Global is in search for an AI Enablement Engineer for a leading Global Fashion Retailer to support a new AI Enablement function focused on empowering engineering teams to effectively leverage AI, data, and platform capabilities at scale. As an AI Enablement Engineer, you will play a critical role in improving the developer experience across the organization by creating the tools, documentation, standards, and internal platforms that help engineers discover, adopt, and successfully implement AI-powered solutions.

Working closely with Engineering, Platform, Data, Analytics, and AI teams, you will bridge the gap between technical innovation and practical adoption. This role is ideal for someone who enjoys enabling other engineers to move faster, solve problems more efficiently, and deliver business value through well-designed developer experiences.

Responsibilities

• Design and improve developer experiences that enable engineering teams to adopt AI capabilities effectively.
• Build and evolve internal developer portals, knowledge hubs, and enablement tools.
• Create and maintain technical documentation, implementation guides, standards, and best practices.
• Partner with engineering, platform, data, and AI teams to improve discoverability and adoption of internal capabilities.
• Gather feedback from engineers and translate insights into scalable enablement solutions.
• Support onboarding, education, and knowledge-sharing initiatives across the engineering organization.
• Help establish documentation frameworks and self-service resources that improve engineering productivity.
• Collaborate closely with technical stakeholders and program leadership to drive continuous improvement in developer experience.

Skills and Requirements

• Experience in Developer Experience (DevEx), Platform Enablement, Developer Relations, Solutions Engineering, Software Engineering, or Technical Enablement.
• Strong technical documentation and communication skills.
• Experience building or supporting internal developer portals, engineering platforms, or self-service tooling.
• Understanding of modern software development practices, cloud technologies, APIs, and CI/CD concepts.
• Ability to work directly with engineers to identify challenges and drive adoption of new tools and capabilities.
• Proven ability to translate complex technical concepts into scalable documentation and enablement resources.
• Experience with Google Cloud Platform (GCP), including BigQuery, Vertex AI, or related services.
• Exposure to AI, machine learning, or generative AI ecosystems.
• Experience with knowledge management, developer portals, documentation platforms, or engineering productivity initiatives.
• Familiarity with software engineering, platform engineering, data, or analytics environments.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].