Concierge Security Guard

Kiuni Inc.; Burlington; On-site; CAD 25,000 - 28,000; Full time

Job summary

Regal Security Inc. is seeking a full-time Concierge Security Guard to support sites in Burlington and the Halton region. The role emphasizes frontline customer service, incident response, and enforcing property rules to safeguard clients and assets.

Ideal candidates hold a valid Ontario Security License, First Aid/CPR, and WHMIS, plus a secondary diploma or equivalent. Reliability, keen observation, and thorough reporting are essential; flexible, shift-oriented availability is required

Qualifications

• Valid Ontario Security License.
• First Aid/CPR Certification.
• WHMIS Certification.
• Secondary School Diploma or equivalent (preference for Criminal Justice/Business).
• Experience as security guard or concierge is a plus.

Responsibilities

• Provide outstanding customer service as a frontline representative.
• Serve as day-to-day point of contact for client and staff inquiries.
• Maintain organized, safe environment and enforce property rules.

Skills

Customer service

Observation skills

Record-keeping

English communication

Decision making

Professional presentation

Reliability

Education

Ontario Security License

First Aid/CPR Certification

WHMIS Certification

Secondary School Diploma or equivalent

Criminal Justice/Business preference

Tools

Microsoft Office

Gmail

Job description

Regal Security Inc. is currently seeking a full-time Concierge Security Guard for our sites located in Burlington and Halton area.

The Ideal Candidate Must Have:

• Full-time availability to work all days of the week, including mornings, afternoons, overnight shifts, weekends, and holidays.
• Demonstrated experience as a security guard or concierge.
• A strong customer service-driven approach.
• Clear English communication skills in all areas (verbal and written).
• Detailed and thorough record-keeping capabilities (memo books, incident reports, etc.).
• Keen observation skills and high attentiveness.
• Professional physical deportment and presentation.
• Strong decision‑making, reliability, common sense, and exceptional judgment.

Job Duties and Responsibilities:

• Provide outstanding and personalized customer service as a front‑line representative of Regal Security.
• Act as Regal's day‑to‑day point of contact for individual client and field staff inquiries.
• Operate and maintain an organized, safe environment.
• Enforce property rules, regulations, and the Trespass to Property Act to maintain the security and safety of clients and their assets.
• Safely operate and maintain company‑and client‑issued equipment and supplies.
• Respond to major incidents on property (fire, flood, medical issues, criminal activity) and aid security staff in managing the situation.
• Ensure safety and emergency protocols are executed in response to fire alarms and other site emergencies.
• Complete walking patrols and facility/equipment inspections as required.
• Review, understand, and follow post orders for the assigned site.
• Maintain a safe working environment and adhere to facility health and safety procedures.

Qualifications:

• Valid Ontario Security License.
• Valid First Aid/CPR Certification.
• Valid WHMIS Certification.
• Secondary School Diploma or equivalent (preference given to candidates with post‑secondary education in Criminal Justice or Business).
• Proficiency in computer programs (e.g., Microsoft Office, Gmail) with the ability to quickly learn new software.

Compensation:

• Pay Rate: $18 to $20.00 per hour, based on site requirements and applicant experience.
• Benefits: Health benefits available for full‑time employees upon completion of the 3‑month probationary period.

Why Choose Regal Security?

Regal Security Inc. is an established and growing security company offering professional and dependable security guard services across the Greater Toronto Area and Southwestern Ontario.

Our guards are selected and trained to protect client assets, property, employees, and tenants using custom‑designed security solutions. Guided by our core principle, Strength & Honor, our team members go above and beyond the call of duty to uphold Regal's high standards—delivering on our mission of "Your Peace of Mind."

Regal Security Inc. is an equal opportunity employer and welcomes all qualified candidates to apply, including women, men, persons with disabilities, members of visible minorities, and Indigenous persons.

Regal provides accommodations for applicants with disabilities during the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please contact us to request any accommodations.

This employer uses automated technology, including artificial intelligence, to review applications and generate fit scores that assist recruiters in screening. You may request information about how your application was assessed.