Concierge (Lot Attendant)

The Humberview Group; Toronto; On-site; CAD 35,000 - 45,000; Full time

Job summary

Join a leading automotive dealer group as a Concierge (Lot Attendant) in Toronto. This entry-level position involves providing excellent customer service, managing service traffic, and assisting with vehicle organization. Enjoy career growth opportunities and comprehensive benefits in a supportive environment.

Benefits

Bonuses and incentives

Comprehensive Benefits

Team Member pricing on vehicles

Social events

Work-Life Balance

Qualifications

• Previous customer service experience required.
• Able to drive both manual and automatic transmission is an asset.

Responsibilities

• Greets customers and directs them appropriately.
• Controls service traffic flow and parking.
• Maintains a clean and safe service drive area.

Skills

Customer Service

Attention to Detail

Team Player

Education

Valid G or G2 Driver's License

Job description

Join to apply for the Concierge (Lot Attendant) role at The Humberview Group

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Join to apply for the Concierge (Lot Attendant) role at The Humberview Group

Audi Midtown Toronto is looking for a Concierge (Lot Attendant) to join their team in Toronto.

Our Concierges are an integral part of the day-to-day flow of business in the Service Department.

The Concierge provides excellent customer service while interacting with customers in the Service drive-thru. They may also assist Service Advisors and Technicians by bringing customer vehicles through the shop and keep the lot organized of vehicles.

Audi Midtown Toronto is a proud member of The Humberview Group - one of Ontario's leading automotive dealer groups and winner of Canada's Best Managed Companies program for 2024. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: Serving you better, each and everyday.

Why Join HG

• Career Growth: Unlock opportunities for advancement within our organization.
• Rewards Program: Enjoy bonuses and incentives, including a referral bonus of up to $2,000.
• Comprehensive Benefits: Competitive compensation with health, dental, travel, and life insurance, RRSP match and an Employee Assistance Program (EAP).
• Excellence Recognition: Proudly awarded as one of Canada's Best Managed Companies in 2024.
• Established Legacy: With over 60 years of service, our loyal customer base forms the foundation of our success.
• Mentorship: Receive training and support from our leadership team.
• Exclusive Perks: Access Team Member pricing on vehicles, services, and accessories, plus discounts on brands and gym memberships.
• Social Engagement: Engage in social events like sporting gatherings and BBQs.
• Work-Life Balance: No Sunday or holiday work plus long weekends off all summer-long for more time with family.
• And much more for you to discover!
  
  

Job Duties

• Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location.
• Controls service traffic flow and parking.
• Determines if customers coming into service have an appointment.
• Records customer's name, VIN, tag number, mileage, and existing vehicle damage.
• Assists lot attendant with duties at the service counter and in the service drive.
• Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc.
• Maintains a professional appearance.
• Performs customer follow-up on repair orders.
• Other duties as required by the Service Manager.
  
  

What We Look For

• Valid G or G2 Driver's License.
• Clean driving record.
• Able to drive both manual and automatic transmission is an asset.
• Previous customer service experience.
• Keen attention to detail.
• An organized and motivated individual who can work independently and as a team player.
  
  

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.

Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you!

We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process. We thank all candidates, but only those selected for an interview will be contacted.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail Motor Vehicles

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