Concierge II

Aramark; Northeastern Ontario; Hybrid; CAD 21,000 - 26,000; Full time

Benefits offered by this job

Comprehensive benefits

Transportation to Timmins/Cochrane

Travel allowance

14 days on/14 days off

Job summary

Aramark Remote Workplace Services, in partnership with Moose Cree group, is hiring for a Junior Clerk/Housekeeping at a remote lodge near Timmins, Ontario. This hybrid role combines housekeeping duties with front desk responsibilities throughout the day, delivering guest service with integrity and attention to detail.

You will greet guests, provide information, book reservations, operate the register, and coordinate with departments to ensure a seamless guest experience.

Qualifications

• Previous guest services experience required.
• Cash handling experience preferred.
• Demonstrates excellent customer service skills.
• Demonstrates interpersonal and communication skills, both verbal and written.
• Demonstrate organizational skills, accuracy, and attention to detail.

Responsibilities

• Greet and provide customer service to guests while anticipating their needs.
• Supply guests with directions, travel information and local services.
• Book reservations, rentals, and coordinate registration.
• Operate a register and process cash and card transactions.
• Answer phone calls and emails and deliver messages as needed.
• Maintain excellent customer service and positive attitude toward guests and colleagues.
• Coordinate resolution of guest concerns.
• Collaborate with all departments to ensure a seamless guest experience.

Skills

Guest service

Cash handling

Customer service

Interpersonal skills

Written communication

Job description

Requisition #: 687961

Career Area: Hourly & Seasonal

Information at a Glance.

Job Description

ARAMARK Remote Workplace Services in partnership with Moose Cree group of companies are hiring for a Junior Clerk/Houseeping position for a remote lodge near Timmins, ON. The Junior Clerk/Housekeeping is responsible is a hybrid role with housekeeping duties as well as front desk responsibilites throughout the day.

Please note all candidates considered for hire will be required to successfully pass a pre-employment D&A test and criminal background check

• Comprehensive benefit packages are offered.
• Transportation is provided out of Timmins or Cochrane, ON;
• Travel allowance is available for some areas that are further away.
• Rotation are 14 days on/ 14 days off.

As a professional Housekeeper on our team, you’ll take pride in cleaning and maintaining the cleanliness of our locations to help keep our guests happy and healthy. Integrity and attention to detail are also two must-have tools that you keep in your cleaning case.

Job Responsibilities

• Greet and provide customer service to guests while anticipating their needs
• Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
• Book reservations, rentals, and coordinate registration
• Operate a register and/or software system to complete cash and credit card transactions.
• Answers phone calls and emails and delivers messages as needed
• Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
• Coordinate resolution of guest concerns
• Communicates closely with all departments to ensure a seamless guest experience.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Previous guest services experience required
• Previous cash handling experience preferred
• Demonstrates excellent customer service skills
• Demonstrates interpersonal and communication skills, both verbal and written
• Demonstrate organizational skills, accuracy, and attention to detail

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.