Computer technician

École secondaire Saint-Joseph de St-Hyacinthe; Saint-Hyacinthe; On-site; CAD 42,000 - 61,000; Full time

Benefits offered by this job

Free parking available

Dental plan

Disability benefits

Health care plan

Paramedical services coverage

Long-term care insurance

Job summary

École secondaire Saint-Joseph de St-Hyacinthe seeks an IT Support Technician to maintain computer networks and assist staff and students on campus. The role focuses on user support, training, and incident resolution in a school environment.

Candidates should have 2–3 years of IT support experience and a college/CEGEP IT diploma or equivalent. On-site work is required with a strong emphasis on service delivery in French.

Qualifications

• 2 years to less than 3 years of experience in IT support.
• Fluent in French.
• On-site work at a school setting.

Responsibilities

• Give access to computer networks
• Respond to users experiencing difficulties with computer
• Provide advice and training to users in response to identified difficulties
• Provide business systems, network and Internet support to users in response to identified difficulties
• Provide customer service
• Manage incidents

Skills

Network access

User support

Troubleshooting

Training

Customer service

Education

College/CEGEP IT diploma

Equivalent experience

Job description

LANGUAGES

French

EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

EXPERIENCE

2 years to less than 3 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• School or educational institution/establishment

RESPONSIBILITIES

TASKS

• Give access to computer networks
• Respond to users experiencing difficulties with computer
• Provide advice and training to users in response to identified difficulties
• Provide business systems, network and Internet support to users in response to identified difficulties
• Provide customer service
• Manage incidents

SUPERVISION

• No supervision responsibility

ADDITIONAL INFORMATION

PERSONAL SUITABILITY

• Accurate
• Client focus
• Efficient interpersonal skills
• Judgement
• Organized
• Team player
• Honesty

BENEFITS

HEALTH BENEFITS

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage

LONG TERM BENEFITS

• Long-term care insurance

OTHER BENEFITS

• Free parking available