computer technician

BZ; Quebec; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in the IT sector is seeking a skilled IT Support Specialist to assist users with technical difficulties. The successful candidate will be responsible for providing excellent customer service, maintaining systems, and ensuring smooth operation of technology within the organization. Ideal candidates will have a diploma and some experience in technical support roles.

Benefits

Health care plan

Dental plan

Disability benefits

Registered Retirement Savings Plan (RRSP)

Qualifications

• Experience providing technical help to users.
• Post-secondary education in a relevant field required.
• 1 to 2 years of related experience.

Responsibilities

• Respond to users experiencing difficulties with computers.
• Provide business systems and network support.
• Install and maintain software and equipment.

Skills

Customer service

Technical support

Problem solving

Education

College certificate or diploma (1 to 2 years)

Job description

Overview

Languages

English or French

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  
  

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Respond to users experiencing difficulties with computer
• Provide business systems, network and Internet support to users in response to identified difficulties
• Provide customer service
• Operate, monitor, maintain, calibrate and test equipment
• Install software
  
  

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
  
  

Financial benefits

• Registered Retirement Savings Plan (RRSP)