computer technician

Maverick Gardner Information Technologies & Solutions Incorporated; Newmarket; On-site; CAD 40,000 - 55,000; Full time

Job summary

Une entreprise technologique à Newmarket, Ontario, recherche un technicien de soutien informatique pour fournir un accès aux réseaux, répondre aux utilisateurs et participer à la gestion des incidents. Ce poste nécessite des certifications en IT et des compétences interpersonnelles. Un environnement de travail rapide et des heures de 35 heures par semaine sont offerts avec des avantages tels que des plans de santé et des possibilités d'apprentissage.

Benefits

Plan dentaire

Plan de santé

Stationnement gratuit

Formation payée par l'employeur

Qualifications

• Expérience de 1 à moins de 7 mois dans le domaine.
• Certifications CompTIA Security+, ITIL, et Network+.
• Connaissances en sécurité informatique et gestion des incidents.

Responsibilities

• Accorder l'accès aux réseaux informatiques.
• Répondre aux utilisateurs rencontrant des difficultés.
• Participer à la refonte des applications et autres logiciels.

Skills

Compétences interpersonnelles

Communication orale excellente

Communication écrite excellente

Capacité à travailler sous pression

Gestion du temps

Education

Certificat ou diplôme de 1 à 2 ans en technologie de l'information

Tools

Jira

MS Office

SharePoint

Job description

Durée de l'emploi : Permanent

Langue de travail : Anglais

Heures de travail : 35 hours per week

Education :

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Information technology
• Computer science
• Computer and information systems security / information assurance
• Computer technology / computer systems technology
• Cyber / computer forensics and counterterrorism
• or equivalent experience

Work setting

• General office
• Private company, corporation or industry
• Private sector

Tasks

• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Perform Web-server backup and recovery operations
• Provide customer service
• Manage incidents

Supervision

• No supervision responsibility

Certificates, licences, memberships, and courses

• CompTIA Security+ Certification
• Information technology infrastructure library (ITIL) Certification
• Network+ Certification

Target audience

• First Nations students

Computer and technology knowledge

• Jira
• Device drivers
• Networking security
• Internet
• Desktop applications
• Communication software
• MS Office
• SharePoint

Security and safety

• Enhanced reliability security clearance

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Sitting

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Judgement
• Organized
• Team player
• Ability to multitask
• Time management
• Honesty

Screening questions

• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
• What is the highest level of study you have completed?

Experience

• 1 to less than 7 months

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage

Other benefits

• Free parking available
• Learning / training paid by employer

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and / or networking opportunities for Indigenous workers
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers