Computer Hardware & Licensing Procurement Specialist

Arcadion; Ottawa; On-site; CAD 90,000 - 130,000; Full time

Job summary

Arcadion in Ottawa is seeking a senior Business Computer Hardware & Licensing Procurement Specialist to own end-to-end procurement of IT hardware, software licensing, and cloud subscriptions for enterprise clients and internal teams.

You will manage relationships with OEMs and distributors, negotiate pricing, track warranties, renewals, and lifecycles, and drive cost optimization while ensuring compliance with SLAs and architecture guidelines.

Qualifications

• 7+ years of hands-on experience in IT hardware and software procurement.
• Deep knowledge of business and enterprise computer hardware (Dell, HP, Lenovo or equivalent).
• Server and infrastructure platforms knowledge.
• Microsoft licensing models (M365, Azure, Windows Server, CALs).
• Warranty programs and lifecycle management.
• Supply chain and lead time constraints.
• MSP and project-based IT delivery models.
• Experience with distributors, OEMs, and VARs.
• Attention to detail and documentation skills.
• Strong communication with technical and non-technical stakeholders.

Responsibilities

• Procure business and enterprise-grade computing equipment including laptops, desktops, workstations, servers, storage, networking equipment, peripherals and accessories.
• Manage procurement of software and licensing, including Microsoft licensing and cloud subscriptions.
• Ensure purchases align with client standards, SLAs, and internal architecture guidelines.
• Maintain relationships with OEMs, distributors, and technology partners.
• Negotiate pricing, rebates, lead times, and supply chain constraints.
• Track warranties, renewals, lifecycle status, and EOL/EOS.
• Work with distributors and channel partners to maximize margin and availability.
• Build accurate quotes and BOMs for client projects and managed services.
• Forecast hardware and licensing needs based on pipelines and MSP demand.
• Oversee order placement, fulfillment, tracking, and delivery; improve workflows and reporting.

Skills

IT procurement

Vendor management

Cost optimization

Licensing management

Stakeholder communication

Tools

ERP systems

Job description

Location: On-Site (Ottawa, Canada)
Employment Type: Full-Time
Experience Level: Senior (7+ Years)

Drivers License: Required

Spoken Languages: French and English

About the Role

We are seeking a highly experienced Business Computer Hardware & Licensing Procurement Specialist to join our growing IT services organization. This role is critical to ensuring our clients and internal teams receive the right technology solutions—on time, on budget, and aligned with both technical and business requirements.

You will own the end-to-end procurement lifecycle for enterprise and commercial IT hardware, software licensing, and cloud subscriptions, working closely with engineering, sales, and vendor partners.

This position is ideal for someone who thrives at the intersection of technology, vendor management, cost optimization, and operational excellence.

Key Responsibilities

Hardware & Software Procurement

• Procure business and enterprise-grade computing equipment including:
  • Laptops, desktops, workstations
  • Servers, storage, and networking equipment
  • Peripherals and accessories
• Manage procurement of software and licensing, including:
  • Microsoft (M365, Azure, Windows, CALs)
  • Security, backup, and infrastructure platforms
  • OEM and third-party software subscriptions
• Ensure all purchases align with client standards, SLAs, and internal architecture guidelines

Vendor & Partner Management

• Maintain strong relationships with OEMs, distributors, and technology partners
• Negotiate pricing, rebates, lead times, and supply chain constraints
• Track warranties, renewals, lifecycle status, and end-of-life (EOL/EOS)
• Work with authorized distributors and channel partners to maximize margin and availability

Quoting, Forecasting & Cost Control

• Build accurate quotes and BOMs for client projects and managed services
• Support sales and project teams with technical procurement guidance
• Track procurement budgets and identify cost-saving opportunities
• Forecast hardware and licensing needs based on project pipelines and MSP demand

Operations & Process

• Oversee order placement, fulfillment, tracking, and delivery
• Coordinate logistics, staging, asset tagging, and deployment readiness
• Maintain procurement documentation, asset records, and licensing compliance
• Improve procurement workflows, automation, and reporting

Required Experience & Qualifications

• 7+ years of hands-on experience in IT hardware and software procurement
• Deep knowledge of:
  • Business and enterprise computer hardware (Dell, HP, Lenovo or equivalent)
  • Server and infrastructure platforms
  • Microsoft licensing models (M365, Azure, Windows Server, CALs)
• Strong understanding of:
  • Warranty programs and lifecycle management
  • Supply chain and lead time constraints
  • MSP and project-based IT delivery models
• Proven experience working with distributors, OEMs, and VARs
• Excellent attention to detail and documentation skills
• Strong communication skills with technical and non-technical stakeholders

Nice-to-Have (But Not Required)

• Experience in Managed Services or Systems Integrator environments
• Familiarity with ERP, PSA, or procurement platforms
• Exposure to cloud cost management and licensing optimization
• Industry certifications or vendor partner program experience

What We Offer

• Competitive salary based on experience
• Full-time, stable role within a growing IT services organization
• Opportunity to work with enterprise-class clients and technology stacks
• Collaborative, fast-moving environment with real ownership and impact
• Room to grow into procurement leadership or operations management

Why Join Us

This role is more than purchasing—it’s about enabling technology success. You’ll be a trusted advisor internally and externally, ensuring the right solutions get into the right hands, without surprises.

If you know hardware, licensing, vendors, and the realities of IT delivery—this role was built for you.