Component Reliability Analyst

Finning; Kamloops; On-site; CAD 90,000 - 100,000; Full time

Job summary

Finning Canada is seeking a Component Reliability Analyst to perform root cause investigations, failure analysis, and support salvage operations for Exchange components in Kamloops. The role focuses on documentation, tooling design, and process improvements in collaboration with Caterpillar and internal teams.

This permanent, five-days-a-week position offers hands-on technical work, safety governance, and opportunities to contribute to NPI and production excellence in a fast-paced

Qualifications

• Engineering degree in Mechanical, Metallurgical, or Industrial discipline is an asset.
• Previous experience in failure analysis.
• Proficiency in technical writing and documentation development.
• Advanced root cause analysis skills and attention to detail.
• Excellent communication and leadership skills.
• Previous Caterpillar dealership experience is an asset.

Responsibilities

• Conduct root cause analysis of component failures and document findings with detailed technical reports and photos.
• Perform failure analysis and warranty validation using Caterpillar systems (SiSWeb, SIMSi, PSCRM, ETQ, ERP).
• Develop and maintain technical documentation, including BOMs, checklists, and service literature updates.
• Support salvage operations by assisting with tooling design, fabrication, and testing for Exchange components.
• Collaborate with OEM Technical Services, Caterpillar, and internal teams on NPI and process improvements.
• Maintain service literature databases and implement technical updates from Caterpillar.
• Identify and implement continuous improvement initiatives to enhance quality, safety, and efficiency.
• Ensure compliance with safety standards and participate in hazard analysis and safety meetings.

Skills

Failure analysis

Root cause analysis

Technical writing

Communication

Leadership

Education

Engineering degree in Mechanical/Metallurgical/Industrial

Tools

SiSWeb

SIMSi

PSCRM

ETQ

ERP

Job description

Position Overview

Join Finning and play a critical role in ensuring product reliability and process excellence across Exchange remanufacturing and production environments.

Company

Finning Canada
Number of Openings: 1
Worker Type: Permanent

Position Overview

Join Finning and play a critical role in ensuring product reliability and process excellence across Exchange remanufacturing and production environments.

This position offers:

• A hands-on technical role focused on failure analysis, salvage engineering, and process optimization.
• Opportunities to collaborate with Caterpillar, OEM Technical Services, and internal teams on new product implementation and continuous improvement.
• Competitive compensation and comprehensive benefits.

As a Component Reliability Analyst (internally referred to as Senior Technical Lead), you'll perform root cause investigations, develop technical documentation, and support production processes to drive operational excellence and innovation.

For this position, the expected base salary is between $90,000 and $100,000 / year.

Job Description

• Conduct root cause analysis of component failures and document findings with detailed technical reports and photos.
• Perform failure analysis and warranty validation using Caterpillar systems (SiSWeb, SIMSi, PSCRM, ETQ, ERP).
• Develop and maintain technical documentation, including BOMs, checklists, and service literature updates.
• Support salvage operations by assisting with tooling design, fabrication, and testing for Exchange components.
• Collaborate with OEM Technical Services, Caterpillar, and internal teams on NPI and process improvements.
• Maintain service literature databases and implement technical updates from Caterpillar.
• Identify and implement continuous improvement initiatives to enhance quality, safety, and efficiency.
• Ensure compliance with safety standards and participate in hazard analysis and safety meetings.

Day-to-Day Activities

• Review disassembled components and inspect failed parts to determine root cause
• Capture detailed photos and notes for technical reporting.
• Update and maintain technical documentation and service literature.
• Use Caterpillar systems to validate warranty claims and record failure data.
• Communicate findings and recommendations to internal teams and OEM partners.
• Support production with salvage engineering and tooling improvements.
• Participate in safety meetings and complete hazard assessments.
• Identify process improvement opportunities and submit suggestions through established systems.

Requirements

• Engineering degree in Mechanical, Metallurgical, or Industrial discipline is an asset.
• Previous experience in failure analysis.
• Proficiency in technical writing and documentation development.
• Advanced root cause analysis skills and attention to detail.
• Excellent communication and leadership skills.
• Previous Caterpillar dealership experience is an asset.

Important Details

• This position is based out of our Kamloops shop.
• Permanent, full-time role.
• Monday - Friday, 5x2 shift.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.