Compliance Program Manager

Circle Medical; Montreal (administrative region); Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible vacation and sick leave

Health, Dental, and Vision insurance

Wellness programs and EAP

Retirement matching program

Annual training reimbursement

In-office lunches and events

Job summary

A virtual-first healthcare organization is seeking a Compliance Program Manager to drive compliance initiatives and manage risk within its operations. The role involves collaboration with legal counsel, project management, and providing updates on compliance issues. Ideal candidates should have experience in compliance or healthcare risk management, with excellent communication and leadership skills. This permanent position is open to applicants across Canada's administrative regions, offering competitive compensation and a range of benefits aligned with market standards.

Qualifications

• 1+ years of experience in compliance, risk management, or healthcare operations.
• Proven ability to lead cross-functional projects and manage multiple priorities.
• Strong understanding of regulatory frameworks (e.g., HIPAA, CMS, DEA).
• Excellent written and verbal English communication.
• Excellent organizational skills and attention to detail.

Responsibilities

• Coordinate with external stakeholders to ensure alignment on risk and regulatory requirements.
• Assist with ongoing risk assessments to identify compliance gaps.
• Provide regular reports on project status and audit outcomes.
• Manage auditing programs, incident investigations, and policy updates driven by laws and regulations.
• Maintain timelines, assign responsibilities, and report progress to leadership.

Skills

Project management

Stakeholder collaboration

Analytical skills

Problem-solving

Attention to detail

Time management

Leadership skills

Communication skills

Proficiency in Google Workspace and Microsoft Office

DEA knowledge

Tools

Google Workspace

Microsoft Office Suite

Job description

About Us

We are a virtual-first primary care organization reimagining how people access and experience healthcare. Our mission is to deliver comprehensive, high-quality, and compassionate care that integrates technology, data, and human connection through a seamless digital platform complemented by in-person visits when needed. While our care is provided exclusively to patients in the United States, our team is distributed across the United States and Canada, bringing together clinicians, technologists, and operators who share a commitment to making high-quality healthcare delightful, personal, and accessible to everyone.

Description

We are seeking a detail-oriented and strategic Compliance Program Manager to join our team. This role is responsible for driving cross-functional initiatives related to risk management, regulatory compliance, and operational excellence. The ideal candidate will have strong project management skills, a collaborative mindset, and experience working with both internal and external stakeholders in high-impact environments. This is a permanent position, located at our offices in Mile End, H2T 2A4.

Responsibilities

• Stakeholder Collaboration: Coordinate with external stakeholders including legal counsel, the Board of Directors, and the compliance team to ensure alignment on risk and regulatory requirements.
• Support internal stakeholders across clinical leadership, product, revenue cycle management (RCM), and patient relations to integrate compliance considerations into day‑to‑day operations and strategic initiatives.
• Project Management: Assist with ongoing risk assessments to identify compliance gaps and operational vulnerabilities.
• Coordinate key compliance and risk‑related projects, including:
  • Internal and external auditing programs.
  • Incident investigations and root cause analyses.
  • Operationalization of new policies and updates driven by changes in laws and regulations.
• Maintaining timelines, assigning responsibilities, and tracking progress to ensure timely delivery and measurable outcomes.
• Execute based on prioritized tasks and initiatives based on a structured evaluation of risk, business impact, and implementation effort.
• Provide regular reports and updates to leadership and stakeholders on project status, risk indicators, and audit outcomes.
• Collaborate with the Legal Department to execute assigned projects and initiatives, ensuring alignment with regulatory and legal requirements.

Skills / Qualifications Required

• 1+ years of experience in compliance, risk management, or healthcare operations.
• Proven ability to lead cross‑functional projects and manage multiple priorities.
• Strong understanding of regulatory frameworks (e.g., HIPAA, CMS, DEA).
• Excellent verbal and written English communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem‑solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high‑paced and at times stressful environment.
• Ability to comfortably work in English.
• Proficient with Google Workspace, Microsoft Office Suite or related software.

Compensation

Our compensation is market‑aligned, performance‑led, and designed to ensure internal equity. We review pay regularly, with progression tied to demonstrated impact and expanded scope rather than tenure alone. Final offers are determined by an applicant's unique skills, competencies, and qualifications.

Benefits

• Paid Time Off: Flexible vacation, sick leave, and 12 statutory holidays.
• Health & Insurance: Medical, Dental, Vision, Disability, and Life insurance.
• Wellness: Mental health programs and an Employee Assistance Program (EAP).
• Retirement: RRSP/401(k) program with company match.
• Development: Annual reimbursement for eligible training and professional programs.
• In‑Office Perks: Monthly lunches and team events for in‑office employees.

Circle Medical is an equal‑opportunity employer and affirmatively seeks diversity in its workforce. Circle Medical recruits qualified applicants and advances in the employment of its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.