Compliance Manager

Phantom Compliance; Calgary; On-site; CAD 80,000 - 100,000; Full time

Benefits offered by this job

Dental care

Disability insurance

Paid time off

Extended health coverage

Employee assistance program

Job summary

A leading compliance firm in Calgary is seeking a Compliance Manager to lead the execution of a dynamic compliance program. Responsibilities include managing audits, supporting client engagement, and enhancing reporting strategies. Candidates should have significant experience in financial compliance, particularly in cryptocurrency regulations, and a Bachelor's degree in a relevant field. This full-time role offers a chance to contribute to a high-performing team dedicated to driving compliance excellence.

Qualifications

• 5-10 years in financial compliance, risk management, or regulatory affairs.
• Policy development, regulatory filings, and fraud prevention across crypto transactions.
• Experience with payments and MSB programs.

Responsibilities

• Support the CCO in conducting audits and policy development.
• Maintain project trackers and report on program performance.
• Drive audit readiness and execution.

Skills

Advanced knowledge of cryptocurrency compliance regulations and emerging technologies

Hands-on use of crypto compliance software for risk assessment and transaction monitoring

Strong understanding of licensing, audits, and regulatory frameworks

Ability to communicate findings clearly and strategically

Familiarity with blockchain analytics tools

Education

Bachelor’s Degree in Law, Finance, Business, Economics or related fields

Tools

Elliptic

ComplyAdvantage

Google Workplace

HubSpot

Job description

Compliance Manager

Reports To: Chief Operating Officer

Position Type: Full-Time, 1 vacancy

Hours of Work: Monday to Friday, 9:00 am to 5:00pm, 40 hours per week, MST

About the Company

We are a one‑stop compliance powerhouse trusted by clients who expect precision, agility, and results. We run like a championship sports team where every player knows their role, every move is strategic, and winning means delivering industry‑leading compliance outcomes for every client we serve.

About the Team

We are a high‑performance squad that thrives on trust, accountability, and measurable impact. We train hard, execute flawlessly, and celebrate the wins together.

About the Role

This role is central to executing and maintaining a high‑performing compliance program under the direction of the Chief Operating Officer (COO), in close collaboration with the Chief Compliance Officer (CCO).

It involves hands‑on support across audits, client engagement, policy development, and daily operations, with a strong focus on identifying gaps and driving improvements. The position contributes to building a resilient compliance framework through KYC/KYB execution, policy refinement, and training initiatives. It also plays a key role in tracking program metrics, managing audit readiness, and strengthening risk management models. Clear and strategic client communication is essential, with tailored reporting that reflects nuanced compliance risks and supports informed decision‑making.

Key Responsibilities:

CCO Program Execution

• Take ownership of tactical program delivery by actively supporting the CCO in preliminary audits, client engagement, and policy development.
• Execute daily operations with a proactive mindset by identifying gaps, proposing solutions, and driving continuous improvement.
• Coordinate closely with the COO and CCO to ensure consistent execution across all client engagements.

CCO Program Health

Support the development of a resilient and forward‑looking compliance program by:

• Assisting the CCO in conducting preliminary audits and surfacing early insights for strategic review
• Drafting and refining policy and procedure documents to ensure clarity, relevance, and regulatory alignment
• Validating key compliance activities, including transaction monitoring and reporting, with precision and urgency
• Supporting tactical execution of KYC/KYB models with a focus on adaptability and improvement
• Contributing to training initiatives that build team capability and readiness

CCO Program Metrics and Performance Tracking

Demonstrate high accountability in tracking and reporting program performance by:

• Attending client calls with preparation and purpose, capturing key takeaways and driving follow‑up actions
• Maintaining and evolving project trackers to reflect real‑time progress and ensure transparency
• Reporting weekly and monthly objectives with clarity and consistency to support strategic decision‑making
• Identifying gaps in tracking systems and recommending scalable or practical enhancements

Audit Execution

Drive audit readiness and execution by:

• Assisting the CCO with preliminary audit tasks, documentation, and early‑stage analysis
• Supporting a tiered audit model with clear task allocation and escalation protocols
• Ensuring audits are completed accurately and on schedule, with prompt resolution of findings
• Maintaining audit momentum through consistent coordination and follow‑up

Strengthen risk frameworks through proactive support by:

• Assisting with scheduled risk assessments and documenting preliminary findings for escalationUpdating and refining risk models to meet evolving regulatory standards and business needs

Reporting & Client Communication

Enhance client communication and reporting by:

• Supporting the development of scalable, client‑specific reporting plans that reflect nuanced compliance risks
• Communicating findings clearly, timely, and with strategic insight tailored to each Fractional CCO client

Qualifications:

Education

• Bachelor’s Degree in Law, Finance, Business, Economics or related fields
• Advanced knowledge of cryptocurrency compliance regulations and emerging technologies

Experience

• 5-10 years in financial compliance, risk management, or regulatory affairs
• Hands‑on use of crypto compliance software for risk assessment and transaction monitoring
• Policy development, regulatory filings, and fraud prevention across crypto transactions
• Led deployment and scaling of compliance automation for digital assets
• Payments and MSB programs with RPAA readiness and remediation ownership

Knowledge

• Familiarity with blockchain analytics tools for forensic investigation
• FATF guidelines, SEC, FINTRAC, FINCEN regulations, AML directives
• Strong understanding of licensing, audits, regulatory frameworks, and compliance automation
• Risk matrices and crypto transaction monitoring, including sanctions screening and KYC/CDD

Technology & Software

• Elliptic (Crypto transaction monitoring & AML tools)
• ComplyAdvantage (KYC/AML risk management)
• Google Workplace
• HubSpot

Certifications

• Certified Anti‑Money Laundering Specialist (CAMS)
• Certified Cryptocurrency Compliance Specialist (CCCS)
• Financial Crime and Compliance Certification (FCCC)
• Optional: Blockchain Security & Compliance Certifications from institutions like ACAMS, ICA, CFCS

Working Conditions

This position involves prolonged periods of desk work, including sitting and computer use for extended hours. Minimal physical activity is required, though occasional movement such as walking to meetings or retrieving documents may occur. The work environment is a standard indoor office setting with consistent weekday hours.

Benefits

Once you’ve completed your probation period, you’ll unlock a benefits package designed to support your health, purpose, and growth. Enjoy extended health coverage:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off

Hiring Process

Our recruitment process is designed to identify top talent through a structured and thoughtful approach:

Step 1: Prescreening

We begin with an initial review of your application and a brief phone interview to assess qualifications, experience, and alignment with the role.

Step 2: Panel Interview

Shortlisted candidates are invited to a panel interview with team members from relevant teams. This stage focuses on soft skills.

Step 3: Executive Meeting

Finalists meet with a senior executive for a strategic conversation about vision, leadership, and long‑term potential within the organization.

Offer Conditions

All job offers extended are contingent upon the satisfactory completion of mandatory reference checks and a security background check.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Legal

Industries

• Security and Investigations