Complex Security Systems Technician

Johnson Controls; Calgary; On-site; CAD 41,000 - 57,000; Full time

Benefits offered by this job

Competitive pay

Paid vacation & holidays

Comprehensive benefits package

Company vehicle & tools provided

Scheduling & management support

Job summary

Johnson Controls in Calgary, Alberta, is seeking an experienced field technician to install, integrate, commission and service access control, CCTV, intrusion, and intercom systems at customer sites. The role requires reading blueprints, electrical knowledge, and the ability to work safely in tight spaces and at heights.

You will coordinate field work, diagnose equipment, train customers on new systems, manage field labor, and prepare daily activity reports.

Qualifications

• Minimum high school/trade school graduate.
• 2-year Associate degree in electronics or computers preferred.
• Ability to work independently.
• Experience with installation and service of access control, CCTV, intrusion, and intercom systems.

Responsibilities

• Install, integrate, commission and service access control, CCTV, intrusion and intercom systems on customer sites.
• Read and interpret blueprints, diagrams, schematics, and manuals.
• Coordinate field work and communicate with customers; train on new systems.
• Diagnose equipment and troubleshoot field wiring problems to restore正常 operation.
• Prepare daily activity reports and manage field labor hours.

Skills

Servers & OS

Windows Server

IT networks

Troubleshooting

Electrical/Electronics

Reading blueprints

Communication

Education

Associate degree in electronics/computers

Tools

Multi-meters

Digital analyzers

Battery analyzers

Frequency meters

Decibel meters

Communication devices

Job description

About Johnson Controls

About Johnson Controls Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. Your next incredible opportunity is just a few clicks away!

Here’s what we have to offer

• Competitive pay.
• Paid vacation, holidays, and sick time.
• Comprehensive benefits package, including pension, medical, dental, and vision care.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• JCI Employee discount programs (The Loop by Perk Spot).
• Company vehicle, tools, and equipment provided to complete all jobs.
• Scheduling and management support.

What you will do

Perform installation, integrations, commissioning and service activities on access control systems, CCTV, intrusion alarm and intercom systems.

How you will do it

• Install and inspect equipment to meet customer expectations and manufacturer specifications.
• Field coordination and communication, system programming, integrations, commissioning, AHJ testing and training on new system installations.
• Evaluate and diagnose equipment that requires servicing as well as troubleshooting potential field wiring problems.
• Provide specific solutions and recommendations to customers on the most efficient and cost-effective method in restoring a specific system back to normal condition.
• Manage assigned Electronic Systems service calls regarding field labour hours estimated.
• Customer satisfaction through coordination, response to customer requests and problems.
• Prepare reports on daily activities.
• May be required to work overtime.
• May be required to work out of town.
• Read and understand complicated blueprints, diagrams, schematics, submittals, software/system programs, and operation/product manuals.
• Capable of working in cramped workspaces such as ducts, crawl spaces, above ceilings, etc.
• Required to work at heights – Ladders/AWP.
• Must adhere to all JCI safety policies and procedures.
• Complete mileage and monthly vehicle reports in a timely manner.

What we look for

• Experience / comfortable with Servers, and different operating systems.
• Working knowledge of personal computers (Windows 10, Server 2016) and Microsoft's suite of Office software.
• Working knowledge of IT network systems.
• Ability to use hand and power tools and test equipment such as multi-meters, digital analyzers, battery analyzers, frequency meters, decibel meters and communication devices as required.
• Able to carry and move equipment/tools weighing up to 40 pounds.
• Demonstrated working knowledge of electricity and electronics.
• Experience with installation and service of access control, CCTV, intrusion, and intercom systems.
• Minimum high school/trade school graduate, 2-year Associate degree in a technical field involving electronics or computers preferred.
• Ability to effectively work independently.
• Demonstrated aptitude for troubleshooting systems and performing necessary repairs.
• Demonstrated high level of customer service.
• Excellent verbal and written communication skills.
• Comfortable working in an environment that may involve climbing ladders and scaffoldings with equipment.
• Ability to work on Aerial Work Platform.
• Ability to read and understand complex building architectural, and electrical documents, as well as project plans, specifications, schedules, and equipment installation/operation/troubleshooting manual.
• Security experience with C-Cure 9000, Kantech, Genetec, Lenel/S2, Milestone, Exacq, Avigilon, DSC, Commend, AIPhone, CCURE 9000 or Genetec, certification preferred.
• Valid Class 5 Driver’s Licence (or Canadian equivalent) with a clean driving record.
• HIRING HOURLY RANGE: $30-$41.50 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.). This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act ("AODA"). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.